Director, Program Management

About the position

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a/an Sr Director, Program Management located in Austin, TX. Reporting to the VP, Program Management the Director, Program Management, will be responsible for developing corporate, global, and organizational policies, and directing cross functional activities to deliver quality programs to external customers, with the overall focus to ensure customer satisfaction and retention to generate growth for the business.

Responsibilities

• Work with Operations globally to ensure the appropriate Project Managers and project resources are assigned to all customer projects.
• Accountable for supporting the performance of Project team(s) and Project manager(s).
• Provide the necessary leadership and support to Project Managers to manage projects in line with project management processes and associated policies and procedures.
• Support the program teams globally by developing strategic plans, goals, and timelines, and measuring Flex's NPIs, ramps, transfers, and operational results.
• Ensure collaborative cross-functional Project team(s) and Project manager(s) participation to effectively initiate, plan, execute, monitor, and control all phases of a project or subproject.
• Oversee the scheduling, and coordination of KPIs, and coordinate with various departments and Flex sites to drive excellence in Operations, NPI, transfers, and product launch processes.
• Ensure effective communication between cross-functional teams to ensure a smooth and timely transition of projects/products through all phases of the documented Flex product life cycle process.
• Implement innovative solutions to achieve best-in-class results, emphasizing continuous improvement throughout all Flex product life cycles and gates management.
• Drive continuous improvement in the NPI launch management process through collaboration, metrics, project management, cost management, and Quote variance.
• Broad vision and expertise in customer requirements to innovate and authorize projects, improving and/or extending the value proposition to existing customers.

Requirements

• 10+ years of experience within a high-volume manufacturing environment.
• Must have knowledge and experience with NPI.
• Strong experience in Operations.
• Experience with PNL.
• Ability to interface and communicate with different levels of the organization.
• Strong communication skills.

Nice-to-haves

• Second language (Spanish, Portuguese..)

Benefits

• Full range of medical, dental, and vision plans.
• Life Insurance.
• Short-term and Long-term Disability.
• Matching 401(k) Contributions.
• Vacation and Paid Sick Time.
• Tuition Reimbursement.