Director - Property Operations at The Skirvin Hilton Hotel in OKC

Hilton - Oklahoma City, OK

Full-time - Manager

Oklahoma City, OK

Accommodation

About the position

The Property Operations Director is responsible for overseeing the functionality and safety of the hotel facility, ensuring the well-being of guests and team members while delivering outstanding guest service and financial profitability. This role involves managing various operational aspects, including maintenance, safety compliance, and team performance, to uphold the hotel's standards and enhance guest experiences.

Responsibilities

• Direct and oversee the functionality and safety of the facility, including physical buildings, mechanical equipment, electrical systems, heating and cooling systems, life safety systems, and grounds according to regulations.
• Conduct facility inspections.
• Assign, verify, and document completion of all routine maintenance and repairs in the property maintenance management system.
• Direct, oversee, and maintain required documentation for energy management and conservation and preventive maintenance programs.
• Lead, manage, and communicate information about capital projects and property rehabilitations, including scheduling, budgeting, and contractor compliance.
• Obtain required licenses and permits to ensure full compliance with codes, regulations, and safety standards.
• Direct daily department operations, including guest service standards, product quality, inventory management, cost controls, and adherence to standards.
• Monitor and develop team member performance, providing supervision, professional development, counseling, evaluations, and recognition.
• Recruit, interview, and train team members.

Requirements

• Demonstrated experience in property operations management within the hospitality industry.
• Strong knowledge of facility management, maintenance, and safety compliance.
• Proven leadership skills with the ability to manage and develop a team.
• Excellent communication and interpersonal skills.
• Ability to manage budgets and financial forecasting.

Nice-to-haves

• Experience with energy management and conservation programs.
• Familiarity with capital project management and contractor bidding processes.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health insurance plans.
• Retirement savings plan with company matching contributions.
• Paid time off and holidays.
• Employee discounts on hotel stays and services.