Job Description: Director Retail Programs Job Locations US-TX-San Antonio Primary Posting Location : City San Antonio Primary Posting Location : State/Province TX Primary Posting Location : Postal Code 78201 Requisition ID 2024-434189 Position Type (Portal Searching) Full Time Category (Portal Searching) Client Services/Account Management Minimum USD $65,000.00/Yr. Maximum USD $100,800.00/Yr. Summary Director Retail Programs At our Company, we grow People, Brands, and Businesses! We areseeking a highly dynamic Program Director to responsible for themanagement and development of a group of Associates, RetailAnalytics, and Area Supervisors. This position is the Communicatorof the ISE program to the Retailer and Vendor/Broker partners.Position owns representing the Company, our retailers, and oursuppliers by effectively supervising and managing reset and projectwork. The ideal candidate is a self-starter, quick learner has astrong attention to detail, and is effective at leading andmanaging a geographically distributed team. They must possessexcellent organizational skills, strong communication skills,computer skills, and the ability to build relationships withbusiness partners. Performs other duties as required andassigned. Take this opportunity to join North America's leading businesssolutions provider and build your career working with amazingpeople in a growing industry! Apply today! What we offer: - Full-Time Benefits (Medical, Dental, Vision, Life) - 401(k) with company match - Training and Career Development - Generous Paid Time-Off Responsibilities: - Provide effective leadership and management to the team in theassigned geographic market by interviewing and hiring candidates,on-boarding and training new associates, managing performance andcareer development, managing conflict and personnel issues, andproviding coaching, mentoring, and support. - Develop a strong understanding of the business model, includingbut not limited to Supplier and Retailer details and expectations,and the specific details of the set/project work processes. - Act as the primary interface with Suppliers and Retailers in theassigned market to establish and manage business partnerships andgenerate new business. - Direct and manage set/project work in the market to completion,on time, and with high-quality results, and ensure Supplier andRetailer expectations are being met. - Manage retail billing for Retailer mandates. - Effectively and accurately work with various applications todevelop and initiate set/project work, develop and distributeset/project work documentation and information, maintain profilesand assign set/project work, monitor progress and status ofset/project work, record and manage work mileage, work expenses,and work time and attendance, and complete and manage trainingactivities. Qualifications: - Bachelor's Degree equivalent experience required - 8+ Years of experience in progressive management/supervisoryexperience - Prior broker, Retail, Retailer Service or Merchandisingexperience preferred - Excellent Written & Verbal Communication Skills - Decision Making Skills; Ability to Develop Strategic Plans toGrow Business - Good Interpersonal Skills Job Will Remain Open Until Filled Responsibilities The Company is one of North America's leading sales and marketingagencies specializing in outsourced sales, merchandising, categorymanagement and marketing services to manufacturers, suppliers andproducers of food products and consumer packaged goods. The Companyservices a variety of trade channels including grocery, massmerchandise, specialty, convenience, drug, dollar, club, hardware,consumer electronics and home centers. We bridge the gap betweenmanufacturers and retailers, providing consumers access to the bestproducts available in the marketplace today. Job Duty - Provide effective leadership and management to team in assignedgeographic market by interviewing and hiring candidates,on-boarding and training new associates, managing performance andcareer development, managing conflict and personnel issues, andproviding coaching, mentoring, and support. - Develop a strong understanding of business model, including butnot limited to Supplier and Retailer details and expectations, andthe specific details of the set/project work processes. - Act as the primary interface with Suppliers and Retailers inassigned market to establish and manage business partnerships andgenerate new business. - Direct and manage set/project work in market to completion, ontime, and with high quality results, and ensure Supplier andRetailer expectations are being met. - Partner with Retailer to initiate new project requests. - Manage retail billing for Retailer mandates. - Provide direction and support to team to include business bestpractices and Retailer cycle requirements/instructions. - Partner with team to achieve and maintain merchandisingexcellence, discuss schedules and changes, meet goals andexpectations, and build an effective working relationship. - Report and discuss observations, issues, and business solutionswith Company Leadership. - Effectively and accurately work with various applications todevelop and initiate set/project work, develop and distributeset/project work documentation and information, maintain profilesand assign set/project work, monitor progress and status ofset/project work, record and manage work mileage, work expenses,and work time and attendance, and complete and manage trainingactivities. - Effectively and accurately prepare, process, submit, and managedocumentation related to assigned set/project work and team. - Performs other duties as assigned and required. Supervisory Responsibilities Direct Reports - Hires, retains, trains, coaches, guides, directs, and developsdirect reports using company-wide processes, tools andresources Indirect Reports - May delegate work of others and provide guidance, direction andmentoring to indirect reports Travel and/or Driving Requirements - Travel and Driving are essential duties and function of thisjob - Travel up to 25% Minimum Qualifications The following are the minimum job-related qualifications which anindividual needs in order to successfully perform the essentialduties and responsibilities of the job Education Level: (Required): Bachelor's Degree or equivalentexperience Field of Study/Area of Experience: Degree Program/Major (e.g.Marketing, Business Administration or related field) - 8+ Years of experience in progressive management/supervisoryexperience - Prior broker, Retail, Retailer Service or Merchandisingexperience preferred Skills, Knowledge and Abilities - Excellent Written & Verbal Communication Skills - Decision Making Skills - Strong PrioritizingSkills - Ability to Develop Strategic Plans to Grow Business - Team Building Skills - Research & Analysing Skills - Good Interpersonal Skills Environmental & Physical Requirements Office / Sedentary Requirements Incumbent must be able to perform the essential functions of thejob. Work is performed primarily in an office environment.Typically requires the ability to sit for extended periods of time(66%+ each day), ability to hear the telephone, ability to enterdata on a computer and may also require the ability to lift up to10 pounds. Job duties include additional responsibilities as assigned by one'ssupervisor or other manager related to the position/department.This job description is meant to describe the general nature andlevel of work being performed; it is not intended to be construedas an exhaustive list of all responsibilities, duties and skillsrequired for the position. The Company reserves the right at anytime with or without notice to alter or change jobresponsibilities, reassign or transfer job position or assignadditional job responsibilities, subject to applicable law. TheCompany shall provide reasonable accommodations of knowndisabilities to enable a qualified applicant or employee to applyfor employment, perform the essential functions of the job, orenjoy the benefits and privileges of employment as required by thelaw. Any estimate, schedule, or guideline provided to associates in thisjob description or elsewhere in connection with their jobs is onlyintended to help describe job duties and for planning purposes.Regardless of any such estimate, schedule, or guideline, associatesmust always record all time worked for our company (which includesbut is not limited to on-site work time in an assigned store,office, or other work location; required waiting time;administrative time; and work-related travel time). Important Information The above statements are intended to describe the general natureand level of work being performed by people assigned to thisposition. They are not intended to be an exhaustive list of allresponsibilities, duties and skills required of associates soclassified. The Company is committed to providing equal opportunity in allemployment practices without regard to age, race, color, nationalorigin, sex, sexual orientation, religion, physical or mentaldisability, or any other category protected by law. As part of thiscommitment, the Company shall provide reasonable accommodations ofknown disabilities to enable an applicant or employee to apply foremployment, perform the essential functions of the job, or enjoythe benefits and privileges of employment as required by thelaw.