DaVita - Denver, CO
posted 4 months ago
We are seeking an ambitious, experienced Director of Revenue Operations (ROPS) to lead operational oversight, strategy, and technology roadmap for DaVita's revenue cycle team and related activities. Join the Revenue Operations Team, where you can be part of a high-impact, widely-respected team that has a high concentration of talent in its members and leaders. You will ramp up quickly as you begin (or continue) your journey at DaVita on a team that gives you unmatched visibility into Revenue Operations business's drivers and dynamics. You will tackle the toughest problems Revenue Operations faces and directly inform our vision for future success in partnership with our executive leaders. Additionally, you will develop goals and strategies that will guide us through upcoming industry changes and define and chart your path into the business, becoming part of the next generation of leaders at DaVita. In this role, you will be accountable for optimizing and growing yield, implementing technology solutions to reduce waste, improve yield, and enhance controls. You will develop and implement strategic planning initiatives that maximize yield and growth potential, establishing short and long-term goals for teams based on key performance metrics. You will oversee processes to ensure effective optimization of revenue cycle design and identify improvements and enhancements. Identifying areas of improvement and creating plans to resolve performance issues will be a key part of your responsibilities. You will also need to demonstrate strong problem-solving skills, breaking down complex problems into digestible pieces and developing a robust approach to solve them. Creating near-term and long-term technology roadmaps to help achieve business targets will be essential, as will maintaining a current and thorough knowledge of related healthcare revenue operations issues and trends. As a leader, you will thrive in a company that challenges you to "Get the Right Stuff Done" and rewards you with incentives for top performance. You will actively engage in recruitment, interviewing, hiring, and retention processes in partnership with our People Services Team, building relationships within the revenue cycle organization and across diverse departments. Your role will involve coaching, motivating, and developing teammates through formal and informal feedback and development opportunities in alignment with DaVita's Mission and Core Values. Finally, you will be responsible for synthesizing numerous sources of data and critical analysis, translating them into specific actions, and preparing executive-level presentations to share insights and recommendations with leadership.