Director, Risk Management-Digital Office

KPMG - New Orleans, LA

Full-time - Senior

New Orleans, LA

Professional, Scientific, and Technical Services

About the position

KPMG is currently seeking an Associate Director or Director of Risk to join our Management Risk Management Digital Office organization. This role is pivotal in ensuring that technology aligns with business objectives and the overall technology strategy of the firm. The successful candidate will act as the main point of contact for IT project planning within specific business functions, establishing technology roadmaps and effectively managing the pipeline portfolio. This position requires a strategic and proactive approach to steer business expectations and support ongoing communication regarding technology strategies, priorities, and governance. The Director will need to understand the business strategy, processes, and decision-makers to effectively participate in prioritization for delivery and execution teams. In addition to managing relationships with key leaders and stakeholders, the Director will partner closely with business stakeholders to outline technology fiscal planning and be accountable for overall technology spending. This includes contributing to the development of best practices, methodologies, key performance indicators, and metrics that demonstrate the value offered within specific support areas, ultimately improving business and IT engagement. The role also involves leading with the IT Delivery Organization, sharing accountability for project delivery, and acting as the Business Executive level escalation point to ensure that business expectations, goals, and objectives are met. The ideal candidate will possess a minimum of ten years of relevant business experience in technology consulting services, operations, and business processes, along with a Bachelor's or Master's degree in business administration, computer science, or a related field. They should be well-versed in technology strategy development and implementation, with the ability to identify innovative business solutions and execute multi-faceted business plans. Outstanding communication, collaboration, presentation, and negotiation skills are essential for leading a customer service-driven environment and fostering high-performance teams. Experience in leading geographically dispersed teams and proficiency in tracking and forecasting budgets are also critical for success in this role.

Responsibilities

• Assume a strategic and proactive approach for ensuring technology alignment with business objectives and the firm's overall technology strategy.
• Act as the main point of contact for IT project planning for the leads of a particular business function, establishing technology roadmaps and effectively managing the pipeline portfolio.
• Steer overall business expectations, perceptions, and support ongoing two-way communication of technology strategies, priorities, and governance.
• Develop solid business relationships to become a trusted advisor with key leaders and stakeholders to proactively support business objectives.
• Partner closely with business stakeholders to outline technology fiscal planning and be accountable for overall technology spend.
• Contribute to IT program organization development of best practices, methodologies, key performance indicators, and metrics to demonstrate value offered within specific support areas.
• Partner/lead with IT Delivery Organization and share accountability for project delivery; act as Business Executive level escalation point ensuring business expectations, goals, and objectives are met.

Requirements

• Minimum ten years of relevant business experience in technology consulting services, operations, and business processes.
• Bachelor's degree or master's degree from an accredited college or university in business administration, computer science, or a related field.
• Well versed in technology, strategy development, and implementation; creative thinker with the ability to identify innovative business solutions.
• Capability to develop and execute multi-faceted business plans that incorporate understanding of the firm's overall business mission, objectives, and tactics.
• Outstanding verbal/written communication, collaboration, presentation, and negotiation skills to lead an environment driven by customer service and teamwork.
• Capable of building strong professional relationships with the ability to influence all levels across the organization.
• Ability to foster the development of high-performance teams; must be able to set and execute strategic initiatives for the team.
• Experience leading a geographically dispersed team; capacity to develop strategic organization and resource plans, defining next generation business and leadership needs.
• Proficient in tracking/monitoring and forecasting budgets.
• Familiarity with software requirements definition including Agile methods.

Nice-to-haves

• Minimum twelve years of recent, relevant business experience in technology consulting services, operations, and business processes.

Benefits

• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Vision insurance
• Life insurance