Wex Corporate Payments - Portland, ME

posted 9 days ago

Full-time - Senior
Portland, ME
5,001-10,000 employees
Funds, Trusts, and Other Financial Vehicles

About the position

The Director of Risk Operations Enablement + Controls is a critical leadership role at WEX, responsible for driving operational efficiency, effectiveness, and compliance within the Receivables & Financial Risk Operations. This position oversees teams of analysts and specialists, fostering a culture of innovation and continuous improvement while ensuring adherence to internal controls and quality standards. The role encompasses both strategic leadership and day-to-day operational oversight, aiming to create long-term value through data-driven decision-making and process optimization.

Responsibilities

  • Oversee a team of business process analysts, providing guidance and mentorship.
  • Develop and implement strategic initiatives to enhance operational efficiency, quality, and compliance.
  • Collaborate with risk operations leaders to align operational strategies with broader business objectives.
  • Ensure adherence to all applicable operational first line controls (SOX, SOC, and management controls).
  • Maintain a comprehensive quality assurance program for risk operations, including receivables, debt collection, and cash application.
  • Lead the team in analyzing operational data to identify trends, patterns, and areas for improvement.
  • Utilize data insights to answer critical business questions and support decision-making.
  • Develop and maintain dashboards and reports to track key performance indicators and provide actionable insights to management.
  • Identify opportunities for automation within the operational unit and develop business cases for implementation.
  • Lead the team in utilizing automation tools and technologies to streamline workflows and enhance productivity.
  • Collaborate with cross-functional teams to implement automation solutions and ensure seamless integration with existing systems.
  • Communicate findings and recommendations effectively to both technical and non-technical audiences.
  • Develop and implement a comprehensive strategy (people, process, technology) for management of the functional areas, aligned with corporate objectives, regulatory, and contractual requirements.
  • Provide visionary and strategic leadership as a shared service to the broader Receivables + Financial Risk Operations organization.

Requirements

  • Bachelor's degree in a relevant field (e.g. Finance, Accounting, Business Administration).
  • 7+ years of progressive experience in operational leadership, risk management, or a related field.
  • Strong analytical and problem-solving skills.
  • Deep understanding of internal controls, risk management, and process improvement.
  • Excellent communication and interpersonal skills.
  • Proven ability to drive results and lead change.
  • Results driven, action oriented and self-motivated.
  • Ability to be influential at all levels of the organization.

Nice-to-haves

  • Master's degree in a relevant field.
  • Experience in the financial services or payments industry.
  • Proficiency in data analysis tools and technologies (e.g., SQL, Python, Alteryx).
  • Experience with automation tools and technologies (e.g., UiPath, AI tools).

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement savings plan
  • Paid time off
  • Health savings account
  • Flexible spending accounts
  • Life insurance
  • Disability insurance
  • Tuition reimbursement
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service