Director, Sales & Distribution, Middle and Large Commercial

$129,040 - $193,560/Yr

The Hartford - Chicago, IL

Full-time - Senior

Chicago, IL

10,001+ employees

Insurance Carriers and Related Activities

About the position

The Director of Sales Practices at The Hartford is responsible for driving execution excellence and enhancing the underwriting experience through strategic partnerships with sales and distribution teams. This role focuses on achieving profit and growth objectives by collaborating with leadership and field organizations to implement initiatives that position The Hartford as a market leader. The Director will leverage data, analytics, and technology to advance the underwriting process and foster a culture of high-value sales behaviors across the organization.

Responsibilities

• Project work to advance the underwriting process through differentiated data, analytics, technology and product capabilities.
• Provide consultative services, insights, and support to ensure each MLC business unit achieves their financial objectives.
• Drive a culture of high-value sales behaviors through Sales DNA coaching for Underwriters and Managers.
• Drive consistent execution of sales operating routines across MLC business segments.
• Support the Head of Sales and Distribution on various projects to increase agent/broker engagement and sales execution.
• Educate distribution partners on growth products, services, and capabilities.
• Identify cross-sell opportunities with field leaders.
• Communicate value propositions across MLC and GS.
• Evaluate distribution relationships and competitive data to deliver planned financial results.
• Consult field underwriters on top distribution relationships from prospect to top-tier relationship establishment.
• Serve as a coach and mentor to field underwriters.
• Advance market position through project work that helps achieve distribution goals.
• Build plans/strategies to achieve goals with each partner relationship.
• Ensure understanding of how HIG products and services align with partners' needs.
• Partner with underwriters to grow partner TWP, improve service delivery, and strengthen relationships.
• Provide competitive intelligence and data to develop broker operating/sales plans that drive profitable revenues.
• Develop critical growth strategies in response to the changing broker/agent environment.

Requirements

• 7+ years of P&C Distribution and/or Underwriting experience.
• Strong external agent/broker experience.
• Strong internal customer service orientation and influence management skills.
• Prior experience in leading projects or as a mentor or trainer is highly desired.
• Understanding of the external marketplace, marketing, and competitive environment for P&C.
• Ability to adhere to underwriting appetite and guidelines for all lines of business and Technology industry sub-segments.
• Strong analytical skills for timely and quality distribution relationship decisions.
• Ability to deal with ambiguity in a matrixed organization and guide different constituencies effectively.
• Team player with outstanding interpersonal, negotiation, and organizational influencing skills.

Nice-to-haves

• BS/BA degree or equivalent in experience.

Benefits

• Short-term or annual bonuses
• Long-term incentives
• On-the-spot recognition