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Director, Sales Operations
Priceline - Norwalk, CT
posted 2 months ago
About the position
The Director of Sales Operations at Priceline plays a crucial role in enhancing operational excellence within the travel industry. This position focuses on analyzing current operations, implementing improvements, and leading key projects to drive business success. The ideal candidate will collaborate across departments, utilize data-driven insights, and foster a culture of continuous improvement to ensure that Priceline remains a leader in providing exceptional travel deals to customers.
Responsibilities
- Analyze current operations in accommodations to identify areas for improvement and implement initiatives to enhance productivity.
- Use data-driven insights to assess operational performance and recommend actionable solutions for improvement.
- Lead and support key operational projects across the company, defining success metrics and tracking performance.
- Foster a culture of continuous improvement, staying up to date on industry best practices and operational trends.
- Design, implement, and optimize scalable processes that drive efficiency and support company growth.
- Work closely with teams across the organization (e.g., Supply, Product), identifying opportunities to improve efficiency and drive business value.
Requirements
- 10+ years of hands-on operations experience (experience in e-commerce is a plus, but not required).
- Strong analytical skills with the ability to identify trends, solve problems, and create actionable plans.
- Expertise in turning complex processes into clear, actionable steps, with the project management skills to see them through from start to finish.
- A self-starting attitude, comfortable taking the lead on projects independently.
- Excellent written and verbal communication skills.
- A passion for both big-picture strategy and hands-on, day-to-day details.
- The ability to thrive in a fast-paced, results-driven environment with many moving parts.
- A humble, growth-oriented mindset, always eager to learn and improve.
- A bachelor's degree or equivalent experience is required.
Benefits
- Competitive base salary
- Annual bonus eligibility
- Equity grant eligibility
- Hybrid work model (two days in-office)
