Director, Sales

Bic Corporation Limited - Shelton, CT

Full-time - Senior

Hybrid - Shelton, CT

Repair and Maintenance

About the position

As the Director of Sales at BIC Corporation, you will play a pivotal role in shaping the future of our sales operations. With over 75 years of experience, BIC is committed to creating innovative and sustainable products that resonate with consumers. This position is not just about managing sales; it’s about leading a transformation within the organization to enhance our market presence and drive profitable growth. You will be part of the Skin Creative Leadership Team, reporting directly to the General Manager, and will be responsible for the strategic direction and management of all sales operations. Your leadership will be crucial in establishing market competitiveness, pricing strategies, distribution channels, and overall sales performance. In this executive role, you will execute both long-range and short-term sales strategies, forecast sales volumes, and define processes that drive desired commercial outcomes. You will be tasked with developing and evolving the sales infrastructure, ensuring that our team, processes, and systems are agile and responsive to the rapidly changing demands of our consumers and customers. A key aspect of your role will be to foster a culture of success within the sales team, driving ongoing business and goal achievement while managing resources effectively to deliver profitable growth. You will also be responsible for building and managing a high-performing sales team capable of executing insights and initiatives that enhance customer satisfaction. Monitoring customer, market, and competitor activities will be essential, as will collaborating closely with the marketing team to establish successful support and partner programs. Your ability to manage key customer relationships and participate in closing strategic opportunities will be vital to the success of the sales department. Additionally, you will be expected to travel for in-person meetings with customers and partners to strengthen these relationships and drive business growth.

Responsibilities

• Execute the organization's long-range and short-term sales strategy and forecast sales volumes.
• Define sales processes that drive desired commercial outcomes and identify improvements where and when required.
• Constantly develop and evolve sales infrastructure, including team, processes, and systems to support the rapidly changing demands of our consumers and customers.
• Develop a culture of fluid internal movement in support of further developing team member skillsets in support of company objectives.
• Develop and implement commercial plans and strategies for developing business and achieving the company's sales goals with current core and 'necessary new' customers.
• Foster culture of success, driving ongoing business and goal achievement.
• Manage the sales teams, operations and resources to deliver profitable growth.
• Build, develop and manage a sales team capable of identifying and carrying out required insights, sales and service initiatives.
• Manage and exceed customer expectations and contribute to a high level of customer satisfaction.
• Monitor customer, market and competitor activity and provide spontaneous feedback to company leadership team and other company functions.
• Work closely with the marketing team to establish successful support, channel and partner programs.
• Manage key customer relationships and participate in closing strategic opportunities.
• Travel for in-person meetings with customers and partners and to develop key customer relationships.
• Actively participate as a member of the Skin Creative Leadership Team.

Requirements

• Bachelor's degree in business administration, sales, marketing or related field required; MBA preferred.
• Minimum 15 years of sales experience with 10 years in a senior sales leadership position, preferably in the consumer products industry with experience in the fashion and/or beauty segments.
• Demonstrated experience and ability of planning and managing at both strategic and operational levels.
• Outstanding consultative selling abilities and excellent interpersonal skills with executive level customers and partners.
• Ability to work collaboratively with cross functional colleagues and staff to create a results driven, team-oriented environment.
• Established customer relationships.

Nice-to-haves

• Good experience in key classes of trade MASS, Ecommerce, specialty Beauty and fashion, Direct To Consumer.
• Strong, proven, experienced, curious, dynamic leader who embraces change and is capable of leading/driving continued growth rates across core business.

Benefits

• Competitive compensation and recognition
• Hybrid work environment and flexible approach to work
• Retirement and financial savings options
• Well-being and mental health support
• Parental leave
• Physical well-being initiatives and health insurance plans
• Professional development opportunities
• Volunteer opportunities