Macy's - New York, NY
posted about 1 month ago
Full-time - Mid Level
New York, NY
General Merchandise Retailers
About the position
This position is focused on leading and mentoring a team within the retail industry, emphasizing the importance of talent acquisition and retention. The role requires a strong understanding of omni-channel retail, e-commerce operations, and the ability to analyze and optimize various performance metrics across the customer journey. The ideal candidate will possess exceptional organizational skills, project management capabilities, and innovative thinking to drive results and enhance insights through data analysis.
Responsibilities
- Lead and mentor junior to mid-level colleagues, guiding their priorities and tasks effectively.
- Acquire and retain high-performing talent within the team.
- Analyze and optimize click share, traffic, conversion, and sales metrics.
- Manage project and process workflows efficiently, ensuring timely delivery of objectives.
- Coordinate and direct actions across a wide stakeholder base, including internal teams and external partners.
- Communicate effectively with cross-functional teams and executives to drive initiatives.
Requirements
- Demonstrated leadership ability with experience in mentoring colleagues.
- Passion for and knowledge of the retail industry, particularly in large-scale, omni-channel retail.
- Strong analytical and database skills, with experience in optimizing KPIs across the customer journey.
- Exceptional organizational skills and attention to detail.
- Proficient in project management and capable of managing workload and timelines effectively.
- Self-starter with strong problem-solving skills and innovative thinking.
Nice-to-haves
- Experience with e-commerce site operations and taxonomies.
- Familiarity with measurement systems such as Adobe and Google Analytics.
- Ability to foster effective collaboration and teamwork.
Benefits
- Professional development opportunities
- Flexible work arrangements
- Health and wellness programs
