Director, Software Engineering - Digital Commerce & Innovation

$274,800 - $313,600/Yr

Capital One - New York, NY

Full-time - Director

New York, NY

Credit Intermediation and Related Activities

About the position

The Director of Software Engineering for Digital Commerce & Innovation at Capital One will lead and manage software engineering teams focused on creating innovative consumer products powered by AI. This role requires a blend of technical expertise and strategic vision to enhance customer interactions and drive the development of cutting-edge solutions. The ideal candidate will be deeply technical, possess strong leadership skills, and have a passion for consumer technology and AI.

Responsibilities

• Lead, manage, and grow teams of software engineers to build meaningful consumer products powered by the latest technology with a focus on applied AI for web and mobile.
• Wear the ‘Product hat' with deep empathy for the customer.
• Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to evolve how customers interact with Capital One.
• Mentor and guide the professional and technical development of engineers on your team.
• Partner with product and design leaders to define the strategy, roadmap, and destination architecture, leveraging deep customer empathy.
• Manage a portfolio of diverse technology platforms and projects to build scalable applications that meet or exceed customer needs.
• Work within and across teams to design, develop, test, implement, and support technical solutions across a full-stack of development tools and technologies.
• Lead the craftsmanship, availability, resilience, and scalability of solutions.
• Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity.
• Continuously improve software engineering practices.

Requirements

• Bachelor's Degree
• At least 7 years' experience in software development
• At least 5 years' experience in people management
• At least 3 years' experience delivering features to users and building APIs

Nice-to-haves

• Master's Degree
• 10+ years' experience in software development
• 5+ years of experience in one or both of the following: Python, Typescript
• 5+ years' experience in Agile practices
• 4+ years experience with AWS
• Familiarity with AI tools (Retrieval Augment Generation (RAG), Vector databases, Prompt engineering, LangChain, Llama, EMP, Sandbox, Haystack)
• Successful in-market implementation of UI/UX frontend development using React
• Familiarity with Data and Feature Pipelines
• Familiarity with Node

Benefits

• Comprehensive health benefits
• Financial benefits including performance-based incentives
• Inclusive workplace policies
• Support for total well-being