Director, Software Engineering

Full-time - Senior

San Diego, CA

10,001+ employees

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents, and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico, and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people, and our planet is good for Petco. The partner must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation.

Responsibilities

• Be an active member of the leadership team, working to optimize the utilization of IT investments in the most efficient and effective manner.
• Oversee emerging technology strategy, development, and deployment.
• Evaluate, select, implement and maintain technology conforming to the IT Reference Architecture in support of business functions.
• Work cross-functionally to establish the strategic direction of information technology and its utilization to benefit the company.
• Ensure that PETCO's infrastructure platforms remain operational on a 24-hour basis.
• Direct the teams that troubleshoot and resolve infrastructure/operations problems.
• Ensure systems have the necessary levels of redundancy and disaster recovery capabilities to meet business needs.
• Make decisions on infrastructure architecture and design that will maximize reliability, performance, and scalability.
• Prepare and successfully manage department budgets and lead the assigned IT teams.
• Oversee specific infrastructure technology projects and ensure the infrastructure components are planned, implemented, and executed well for all projects.
• Manage teams of technical personnel through all phases of project development, roll-out, and implementation.
• Interface with other departments and management through the project process and manage changes to project plans.
• Propose budgets and schedules, set timetables for information systems projects, allocate resources, monitor progress, and troubleshoot solutions to project challenges.
• Plan and implement policies, procedures, and systems to avoid service interruptions and continuously improve infrastructure operations and processes.
• Establish and maintain multiple vendor partnerships to ensure they provide optimal service and long-term benefits.

Requirements

• Bachelor's degree with emphasis in Information Systems or the equivalent combination of education and experience required.
• Minimum of 10 years progressively responsible experience including 5 years at the manager level.
• Technical and hands-on React JS, Next JS, and Node JS experience.
• Frontend architecture, component design for high traffic website (prefer e-commerce related).
• AWS & Application observability.
• Skilled across multiple platforms and technologies including current knowledge on emerging technologies and their application.
• Excellent decision-making, interpersonal and project management experience.
• A thorough understanding of all elements of a project lifecycle is necessary.
• Well-developed verbal and written communication skills are required to interact professionally and effectively with all internal and external contacts including senior and executive management.
• Strong written and verbal communication skills including the ability to influence strategic information systems decisions.
• Vendor management skills including contract experience and vendor performance management.
• Ability to work on multiple projects simultaneously and manage cross-functional teams.

Benefits

• Health and financial benefits
• 401K
• Incentives
• PTO