Director, SQA

Arrow International Srl - Henderson, NV

Full-time - Senior

Henderson, NV

Merchant Wholesalers, Durable Goods

About the position

The Director of Software Quality Assurance (SQA) at Arrow International is responsible for leading the validation of gaming products to ensure compliance with internal and regulatory requirements. This role involves managing a team of SQA Engineers and collaborating with cross-functional teams to develop and implement quality assurance strategies that align with the company's goals. The SQA Director will also consult on project requirements and designs, ensuring a quality-first approach throughout the software development lifecycle (SDLC).

Responsibilities

• Overseeing product approval cycle from SQA to submission to production release in accordance with relevant regulations, requirements, and project expectations.
• Develop and execute a comprehensive quality assurance strategy aligned with the company's goals.
• Lead, mentor, and develop a high-performing SQA team, fostering a culture of continuous improvement and innovation.
• Collaborate with cross-functional teams (development, product management, and operations) to integrate quality throughout the SDLC.
• Design, implement, and maintain SQA processes, standards, and methodologies to ensure consistent quality in all software releases.
• Establish metrics and KPIs to measure software quality and team performance, and report findings to senior management.
• Conduct regular audits and assessments of the SQA processes to identify areas for improvement.
• Oversee the planning and execution of various types of testing, including functional, regression, performance, and user acceptance testing.
• Ensure that automated testing frameworks and tools are implemented and maintained effectively.
• Review and approve test plans, test cases, and test scripts to ensure comprehensive coverage and quality.
• Identify potential risks in the software development process and develop mitigation strategies.
• Collaborate with project stakeholders to ensure quality risks are assessed and addressed proactively.
• Serve as the primary point of contact for quality-related issues and updates for internal and external stakeholders.
• Promote a quality-first mindset across the organization and advocate for best practices in software development and testing.
• Liaising with product teams, regulatory departments, external testing laboratories and other stakeholders.
• Managing staff in accordance with the organization's policies and applicable laws.

Requirements

• Bachelor's degree in computer science or equivalent; Master's degree preferred.
• 10+ years of experience in software quality assurance, with at least 5 years in a leadership role.
• Proven track record of leading successful SQA teams and delivering high-quality software products.
• Strong understanding of software development methodologies (Agile, Scrum, Waterfall).
• Proficiency in SQA tools and automation frameworks (e.g., Selenium, JUnit, TestNG).
• Familiarity with programming languages (e.g., Java, Python, JavaScript) is a plus.
• Strong analytical and problem-solving abilities.
• Ability to work collaboratively in a fast-paced, dynamic environment.
• Advanced time management and organizational skills.

Nice-to-haves

• Gaming industry experience preferred.
• Real-time embedded systems and/or gaming experience preferred.
• Expertise with TestRails and JIRA.

Benefits

• Full-time position with overtime and weekend hours as needed.