Datarobot - Washington, DC

posted 3 months ago

Full-time - Senior
Washington, DC
Professional, Scientific, and Technical Services

About the position

DataRobot is the leader in Value-Driven AI, a unique and collaborative approach to generative and predictive AI that combines an open platform, deep expertise, and broad use-case experience to improve how organizations run, grow, and optimize their business. The DataRobot AI Platform is the only complete AI lifecycle platform that interoperates with an organization's existing investments in data, applications, and business processes, and can be deployed on-prem or on any cloud environment. Global organizations, including 40% of the Fortune 50, rely on DataRobot to drive greater impact and value from AI. The Director of Site Reliability Engineering (SRE) will lead our SRE team, ensuring the reliability, scalability, and performance of our platform. This role involves managing a team, collaborating with various stakeholders, and driving operational excellence to support the deployment of a large-scale service. The successful candidate will be responsible for managing and developing a team of Site Reliability Engineers, including hiring, performance assessments, and career development. They will work with cross-functional teams to identify and prioritize features, balancing tactical needs with strategic goals. In this role, the Director will collaborate with engineers to develop and enhance tools for large-scale services technologies, ensuring high standards in system design and code quality. They will translate business needs into engineering requirements, manage projects and dependencies, and lead sprint activities. The Director will also improve operations by analyzing root causes, defects, and technical debt, implementing solutions to reduce operational load, and supporting large-scale services while managing high-pressure situations. Additionally, they will participate in on-call rotations, troubleshoot issues from infrastructure to application scaling, and develop automation tools to optimize services through version-controlled infrastructure-as-code.

Responsibilities

  • Manage and develop a team of Site Reliability Engineers, including hiring, performance assessments, and career development.
  • Work with cross-functional teams to identify and prioritize features, balancing tactical needs with strategic goals.
  • Collaborate with engineers to develop and enhance tools for large scale services technologies, ensuring high standards in system design and code quality.
  • Translate business needs into engineering requirements, manage projects and dependencies, and lead sprint activities.
  • Improve operations by analyzing root causes, defects, and technical debt, and implementing solutions to reduce operational load.
  • Support large-scale services, manage high-pressure situations, and participate in on-call rotations.
  • Troubleshoot issues from infrastructure to application scaling.
  • Diagnose and fix issues by editing code, modifying infrastructure configurations, and creating reusable tooling.
  • Develop automation tools and optimize services through version-controlled infrastructure-as-code.
  • Conduct network and performance analysis.

Requirements

  • Bachelor's Degree in Computer Science, Management Information Systems, or equivalent experience.
  • 7-8 years of relevant experience in a Site Reliability Engineering (SRE) or DevOps role with equivalent responsibilities.
  • Experience with AWS or strong experience in GCP or Azure.
  • Experience with Kubernetes on multiple cloud provider platforms.
  • Strong knowledge of Linux/UNIX (Ubuntu, RedHat, or similar).
  • Strong knowledge of TCP/IP networking, SSL, DNS, Load Balancers.
  • Solid communication skills.

Benefits

  • Medical, Dental & Vision Insurance
  • Flexible Time Off Program
  • Paid Holidays
  • Paid Parental Leave
  • Global Employee Assistance Program (EAP)
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