Iron Mountain - Phoenix, AZ

posted 3 months ago

Full-time - Senior
Phoenix, AZ
10,001+ employees
Warehousing and Storage

About the position

Iron Mountain is seeking a Director of Strategic Marketing Analytics to lead the development and execution of data-driven reporting, analysis, and analytical models that enhance decision-making across the marketing function. This role is pivotal in supporting the organization by building and managing dashboards that provide critical insights and predictive models aimed at improving marketing results. The successful candidate will spearhead the strategy and governance of the marketing analytics program, maturing our approach to insights and driving better decisions as we continue to grow. The Director will be responsible for evolving, defining, and implementing frameworks for measuring, reporting, and analyzing marketing results. This includes gaining buy-in for measurement models from key stakeholders, developing dashboards and standardized reports for ongoing insights, and creating and maintaining marketing KPIs and ROI models to assess the effectiveness of campaigns and activities. The role also involves enabling the marketing team on analytics tools, defining metrics, and reporting on a regular cadence. Additionally, the Director will suggest and develop advanced predictive models such as marketing mix, propensity to buy, next best offer, and customer lifetime value, assisting marketing teams in utilizing these models to refine their tactical approaches. Collaboration with marketing operations on data requirements and process modifications is essential, as is using data to narrate marketing's impact on the organization. The position includes managing a team of analytics professionals, including specialists in demand and web analytics.

Responsibilities

  • Lead efforts to evolve, define, and implement frameworks for measuring, reporting, and analyzing marketing results
  • Gain buy-in for measurement models from key stakeholders
  • Develop dashboards and standardized reports to provide ongoing insight to marketing stakeholders, ensuring utilization and adoption
  • Create and maintain appropriate marketing KPIs and ROI models for marketing organization, campaigns, and out-of-campaign activities to determine effectiveness
  • Enable marketing team on analytics tools to ensure education and adoption
  • Define metrics and report on a regular cadence
  • Suggest and develop advanced and predictive models such as marketing mix, propensity to buy, next best offer, and customer lifetime value, assisting marketing teams in using these models to adjust their tactical mixes
  • Work closely with marketing operations functions on data requirements necessary to perform desired analyses; participate in the development of process modifications needed to deliver required data
  • Use data and metrics to help develop the narrative of marketing's impact on the organization
  • Manage a team of analytics professionals, including demand and web specialists

Requirements

  • Minimum of a Bachelor's degree in a quantitative field; MBA strongly preferred
  • At least 7 years of proven experience in marketing analytics
  • A minimum of 5 years of experience in building, managing, and leading high-performing teams
  • Comprehensive understanding of B2B marketing organizations and processes, including demand waterfall optimization
  • Experience in defining and building out marketing dashboards
  • Proven expertise in optimizing pipeline strategy and delivering impactful insights
  • Familiarity and experience with Google Analytics, Salesforce, multi-attribution tools (i.e. CaliberMind), data analysis/visualization tools (Looker Studio, Tableau, Power BI, SQL, R, Python, etc.)
  • Demonstrated track record of analysis; creating measurement plans and test designs, using data to inform business decisions, and operationalizing insights
  • Ability to thrive in a fast-paced environment and manage multiple priorities and stakeholders effectively
  • Excellent communication and interpersonal skills for collaboration with cross-functional teams and executive leadership
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