Director, Strategy & Operations Medical Excellence

Bristol-Myers Squibb - Princeton, NJ

Full-time - Senior

Princeton, NJ

Chemical Manufacturing

About the position

Working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. The Medical Excellence team is a global organization that drives excellence in external customer engagement across therapeutic areas and for all markets within the Global Medical Affairs organization. This high-performing team consists of six capabilities that work in partnership to translate therapeutic area strategy into impactful market execution. The role of Director, Strategy & Operations for Medical Excellence provides a unique opportunity to develop and drive cross-functional strategy for this dynamic team, ensuring that the organization meets its goals and objectives effectively. The Director will be accountable for strategic planning and execution, finance and resource management, metrics and performance measurement, communication and collaboration, governance, quality and continuous improvement, vendor and contract management, and operational support for the Medical Excellence organization. This position requires critical skills to bring structure to vaguely defined problems and utilize a pragmatic problem-solving approach to translate strategy into actionable next steps. The Director will enhance collaboration with internal stakeholders to understand and meet business needs through the Medical Excellence integrated business model, and will design and facilitate workshops with senior leaders to develop strategic direction and tactical plans. In addition to strategic leadership, the Director will drive execution excellence by ensuring effective stakeholder management and communications across business units. This includes conducting business process analysis and managing strategic initiatives to support acquisition and integration, as well as driving internal and external communication for the organization. The role also involves resource management, including monitoring headcount, collaborating with the leadership team on talent strategy, and managing budget processes. The Director will be expected to travel domestically and internationally approximately 5-10% of the time, ensuring that they remain engaged with stakeholders and the broader healthcare environment.

Responsibilities

• Accountable for strategic planning & execution, finance and resource management, metrics & performance measurement, communication & collaboration, governance, quality & continuous improvement, vendor & contract management, and operational support for the Medical Excellence organization.
• Enhance collaboration with critical internal stakeholders to understand and meet Franchise and Market business needs through Medical Excellence integrated business model.
• Design and facilitate workshops with senior leaders to develop strategic direction/vision, build culture, and develop tactical plans.
• Define, optimize, and implement operating models to enhance organizational efficiency, strengthen cross-functional partnerships, build synergies, and drive impact.
• Drive an integrated approach for successful execution of project and/or portfolio objectives across business units by ensuring effective stakeholder management and communications.
• Conduct business process analysis and manage strategic initiatives to support acquisition/integration and shape long-term organizational transformation goals.
• Drive internal and external communication for the organization, including leading preparation for department Town Halls, leadership meetings, stakeholder meetings, and portfolio-level business reviews.
• Identify, communicate, and manage issues, risks, and opportunities as they relate to Medical Excellence.
• Monitor Medical Excellence headcount to provide guidance to the leadership team on managing resource allocations.
• Collaborate with the Leadership Team to drive Medical Excellence People Strategy, including facilitating annual Talent Review and bi-annual Promotion Review.

Requirements

• BA/BS degree required; advanced degree preferred.
• 7-8 years pharmaceutical experience preferred, ideally with global experience.
• Demonstrated experience in successfully managing and executing cross-functional initiatives.
• Demonstrated ability to influence stakeholders across various levels of the organization, cultures, and geographies.
• 2-3 years of functional experience in Consulting with focus on Biopharmaceutical industry preferred.
• Experience in project management with the ability to work independently, develop clear action plans, execute, and drive effective decision making.
• Significant experience in managing relationships with suppliers and service providers to deliver customer-focused services.
• Experience utilizing data to create clear, compelling value story strongly preferred.
• Ability to build relationships and influence, and drive organizational engagement.
• Experience leading individuals and peers through change.

Nice-to-haves

• Experience in Worldwide roles and across a range of business areas a plus.
• Highly effective written and verbal communication and interpersonal skills.
• Experience in budget management.

Benefits

• Competitive benefits, services, and programs to support employees' goals at work and in personal lives.