Director, Strategy & Operations (New and Emerging Businesses)

$206,000 - $275,000/Yr

Fetch Agency - Madison, WI

Full-time - Senior

Remote - Madison, WI

Apparel Manufacturing

About the position

Fetch is seeking a Director, Strategy & Operations (New and Emerging Businesses) to drive the growth and success of its newest offerings. This senior individual contributor role will act as a trusted partner to multiple General Managers (GMs), providing critical support in both strategy and execution. The position involves hands-on data collection, generating insights through analysis, and crafting high-impact recommendations for GMs and the Fetch executive team, ensuring that all strategy and operations decisions are data-driven and properly sequenced and prioritized.

Responsibilities

• Support GMs in Product Strategy by acting as a trusted advisor and helping prioritize action plans for growth.
• Perform in-depth data collection and analysis to inform decision-making and provide actionable recommendations.
• Ensure focused execution of product strategies, driving focus on key milestones and KPIs while minimizing distractions.
• Collaborate with cross-functional teams to establish key metrics and develop dashboards for business performance.
• Deliver clear, data-backed insights and recommendations to GMs and the Fetch executive team.

Requirements

• 12+ years of experience in product management, consulting, or sales operations.
• Strong strategic problem-solving skills to break down complex challenges and develop actionable solutions.
• Familiarity with tech industry product development processes and lifecycle for consumer and enterprise businesses.
• Strong organizational skills to manage multiple projects, set priorities, and meet deadlines.
• Proven track record of successfully driving initiatives from planning to execution.
• Experience with budgeting, forecasting, and financial analysis to evaluate business performance.
• Proficiency in data analysis tools (e.g., SQL, Excel, Python) for informed decision-making.
• Ability to leverage data insights to drive strategy and operations, identifying trends and areas for improvement.
• Experience in streamlining processes using technology to improve efficiency and scalability.
• Ability to thrive in fast-paced, high-growth environments with flexibility to pivot as business priorities evolve.
• Strong analytical and critical thinking skills.

Benefits

• Competitive compensation packages with a base salary range of $206,000 - $275,000.
• Equity in Fetch for all employees.
• 401k Match: Dollar-for-dollar match up to 4%.
• Comprehensive medical, dental, and vision plans for employees and their pets.
• $10,000 per year in education reimbursement.
• Participation in employee-led Resource Groups fostering diversity and inclusion.
• Flexible PTO and 9 paid holidays, including Juneteenth and Indigenous People's Day.
• 20 weeks of paid parental leave for primary caregivers and 14 weeks for secondary caregivers.
• $2,000 incentive for employees welcoming new family members to assist with childcare costs.