Director, Strategy & Operations

Solstice•New York City, NY

About The Position

Solstice is revolutionizing how life sciences organizations commercialize their therapeutics by building a commercial engine that enables pharmaceutical marketers to launch campaigns significantly faster. The company has experienced rapid growth, working with over 50 pharma brands and top life sciences manufacturers. Solstice is at the forefront of technology, developing applications using AI, experimenting with LLMs, and incorporating advanced frameworks to enhance pharmaceutical marketing capabilities. The company is backed by top-tier investors and is focused on building an elite team of engineers and operators committed to achieving great things. The Director, Strategy & Operations will be a key strategic partner to the executive team, driving the company's mission forward. This role involves both internal and external-facing responsibilities, providing strategic oversight for operational and communication needs. The position requires handling complex situations, managing multiple responsibilities, and balancing long-term projects with immediate demands. It offers a front-row seat to startup growth, leveraging broad organizational visibility to identify challenges, develop solutions, and execute critical workflows. This role is ideal for a high-performer who excels at the intersection of strategy and execution, enjoys solving ambiguous problems, and seeks accelerated exposure to executive-level decision-making. The role is within the commercial organization and includes direct management of the Strategy and Operations team and G&A functions.

Requirements

5+ years of experience in management consulting, strategy, business operations, or a comparable high-performance environment.
Strong business acumen with familiarity in healthcare, life sciences, digital health, or tech-enabled services.
Proven ability to structure problems, build analytical frameworks, and generate concise, insight-rich recommendations.
Exceptional project management skills: ability to run multiple initiatives, align stakeholders, and drive outcomes independently.
Strong executive presence with the ability to earn trust quickly and communicate with clarity and influence.
Experience thriving in fast-paced, high-growth, ambiguous environments.
Willingness to travel ~15% for customer, partner, or conference engagement.

Nice To Haves

Experience in health-tech, or AI-driven healthcare solutions.
Exposure to C-suite advising, or executive-level decision support.
Prior experience working inside a scaling startup or operator role.

Responsibilities

Serve as a trusted advisor and strategic thought partner to the executive team, assisting with prioritization, sequencing, and critical decision-making.
Act as an extension of the leadership team, amplifying insights, synthesizing information, and ensuring leadership time is focused on high-impact activities.
Manage multi-threaded, high-stakes company initiatives, including financial reporting vendors and automating the invoicing process.
Build frameworks, workflows, and playbooks to enhance organizational performance and scalability.
Lead and manage the Strategy and Operations team (planned 1 direct report) and the people and marketing functions (2 additional direct reports).
Own the company’s operating cadence, including Leadership Team meetings, quarterly planning, reviews, and cross-functional forums.
Ensure organizational alignment on priorities, metrics, and accountability frameworks.
Drive clarity across teams by translating strategic goals into executable plans.
Structure analyses to distill complex data into actionable insights for the leadership team.
Provide decision support for strategic opportunities, including market assessments, product expansion initiatives, partnership evaluation, or financial modeling.
Increase the quality and speed of decision-making across the company through high-quality strategic research.