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San Jacinto Community College District - Pasadena, TX
posted 7 days ago
About the position
The Director of the Student Success Center is responsible for directing the operations of the center, which includes tutoring services and supplemental instruction. This role involves personnel management of both full-time and part-time staff, as well as the planning and implementation of programs that support student success. The director will oversee day-to-day operations, analyze program effectiveness, manage the department budget, and collaborate with faculty to enhance student engagement with the center's services.
Responsibilities
- Directs day-to-day operations for the Student Success Center, planning and implementing programs that support student success.
- Establishes and manages staffing schedules for services.
- Analyzes effectiveness of programs, operations and procedures, providing reports for administrators and quarterly assessments.
- Administers, monitors and maintains tutor database and appointment system.
- Trains faculty and staff on the use of the tutor database and troubleshoots issues.
- Trains tutors in collaborative learning methodologies to provide exemplary tutoring services.
- Guides tutors in planning study sessions.
- Manages the department budget, including annual budget development and forecasting spend.
- Leads personnel management duties including recruiting, hiring, supervising, and evaluating staff.
- Develops and maintains evaluation and recordkeeping systems.
- Conducts classroom presentations on services provided.
- Collaborates with counterparts to develop strategies for reaching students and providing uniform service across the College.
- Develops and maintains partnerships with faculty members to promote center usage.
- Liaisons with departments to provide information on services and attend meetings.
- Addresses issues and concerns from the College community regarding services.
- Reviews and approves payroll.
- Prepares workshops for tutors.
- Manages equipment status, records, and repairs.
Requirements
- Bachelor's degree from a regionally-accredited college or university.
- Two years of management or higher education teaching experience.
Nice-to-haves
- Master's degree from a regionally-accredited college or university.
- Two years of leadership experience in a tutoring center.
- College Reading and Learning Association (CLRA) or Association for the Tutoring Profession (ATP) certifications.
- Knowledge of Banner and TutorTrac systems.
