Director Surgical Services, RN

Unclassified - Salem, VA

Full-time - Senior

Onsite - Salem, VA

About the position

The Director of Surgical Services leads the perioperative team, ensuring safe patient care while managing operations effectively. This role carries 24/7 responsibility for the surgical services department, focusing on quality patient care, compliance with regulations, and operational excellence.

Responsibilities

• Accurately identify real/potential problems affecting the service and implement solutions with follow-through and communication.
• Participate in service, departmental, and hospital-wide committees as assigned, providing ongoing communication to those represented.
• Advance the customer experience in Surgical Services.
• Coach subordinates by providing feedback, constructive critique of work, facilitating individual development plans, and documenting job performance.
• Adhere to all Human Resource policies.
• Effectively communicate departmental, organization, and industry information to staff.
• Facilitate evidence-based employee engagement practices.
• Build strong relationships and networks to deliver upon organizational and department goals.
• Participate in employee and patient rounding and identify and mentor potential future leaders.
• Enforce standards of care for surgical services and develop processes to measure and ensure consistent compliance.
• Develop, implement, and evaluate an ongoing surgical services program that assures quality patient care consistent with the Hospital mission.
• Monitor compliance with regulatory, accrediting, and hospital policy, environmental, patient, and personnel safety.
• Oversee a PI program that consistently monitors and evaluates critical aspects of care.
• Ensure operational excellence by delivering quality services in accordance with applicable policies, procedures, and professional standards.
• Follow the Hospital Exposure Control Plans/Blood borne and Airborne Pathogens.
• Enforce safe procedural site and patient verification policy.
• Monitor and respond to quality event reporting.
• Support new program strategies and/or program enhancements to expand patient services.
• Develop, prioritize, and defend capital equipment requests.
• Manage the fiscal responsibilities of the department, ensuring proper utilization of financial resources.
• Advance the growth agenda for Surgical Services.
• Strive to become the OR of Choice for physicians, patients, staff, and payers in the community served.
• Demonstrate a poised and confident demeanor that reassures others and commands respect within the organization and the community.
• Develop and build strategic internal and external networks.
• Promote consistent positive patient interactions that advance the agenda of unparalleled patient service.
• Practice and adhere to the 'Code of Conduct' philosophy and 'Mission and Value Statement.'
• Perform other duties as assigned.

Requirements

• Bachelor's degree in nursing required.
• Master's degree in Nursing, Business Administration, Healthcare Administration, or a related field preferred.
• 3+ years of experience in a leadership role preferred or equivalent combination of education and/or experience.
• Currently licensed as a registered professional nurse in the state of practice, in accordance with law and regulation required.
• Certified Nursing Operating Room (CNOR) preferred.
• Certified Surgical Services Manager (CSSM) preferred.

Benefits

• Great benefits offered.
• Relocation assistance provided.