Director, Systems Reliability Engineering

$223,700 - $314,300/Yr

Outscal Technologies - New York, NY

Full-time - Senior

New York, NY

About the position

The Director of Systems Reliability Engineering (SRE) at Disney is responsible for leading a high-performing team that supports sophisticated systems and applications. This role involves overseeing the architecture, design, automation, and operation of applications at scale, ensuring reliability and efficiency. The director will communicate a clear vision, mentor managers and engineers, and drive technical innovation while maintaining high standards of service and collaboration across teams.

Responsibilities

• Build and lead a team of Managers and SREs to support multiple sophisticated systems and applications.
• Communicate a vision that defines the team's purpose and commitment to quality and excellence.
• Oversee financial planning, compliance, resource scheduling, and service level objectives.
• Mentor and develop managers and their teams in software, system reliability, and security.
• Act as a technical leader, providing direction on enterprise-level projects.
• Deliver stellar customer service experiences to internal business partners.
• Regularly meet with key partners to gain feedback and align with needs.
• Resolve project delays, conflicts, and performance issues.

Requirements

• 12+ years of experience leading engineering teams in software and reliability engineering.
• 5+ years of hands-on engineering experience.
• Deep knowledge of core internet protocols (TCP/IP, DNS, HTTP) and programming languages (Python, Go, C++, Ruby, Java).
• Experience with infrastructure scripting tools like Terraform or CloudFormation.
• Understanding of configuration management frameworks (Chef, Puppet, Ansible).
• Experience managing public and private cloud solutions.
• Familiarity with data visualization and metrics analysis.
• Experience with risk management and continuous integration/delivery.
• Excellent written and verbal communication skills.

Nice-to-haves

• Related certifications (CSTE, CTM, CSM, etc.).
• Master's degree in a related field.

Benefits

• Medical insurance
• Financial benefits including bonuses and long-term incentives
• Paid time off
• Retirement savings plan