Office Of The Chief Financial Officer (Ocfo)

posted 4 months ago

Full-time - Senior

About the position

The Office of the Chief Financial Officer (OCFO) is seeking a highly qualified individual for the position of Director, Tax Returns Operations and Administration. This role is pivotal in enhancing the fiscal and financial stability, accountability, and integrity of the Government of the District of Columbia. The Director will be responsible for planning, coordinating, and implementing a significant portion of the District's tax program, specifically within the Office of Tax and Revenue (OTR) and the Returns Processing Administration (RPA). This position is hybrid, based in Washington, DC, and offers a competitive salary range of $171,794.00 to $208,458.00. In this role, the Director will manage the Returns Processing programs for both paper and electronic filings, as well as the Remittance Processing Programs. The incumbent will oversee the scanning of paper returns into data images and monitor electronic return and payment submissions. Additionally, the Director will be responsible for monitoring the tax forms design and development program, ensuring that all processes align with the District Tax Code and applicable regulations. Coordination between OTR and the Lockbox vendor for payment and returns processing will also be a key responsibility, along with performing other related duties as assigned. The ideal candidate will possess a strong background in tax returns processing and administration, with a focus on improving operational efficiency and customer service. This position requires a strategic thinker who can develop internal business plans to achieve organizational goals and objectives, while also enhancing processes to improve the receipt and processing of all mail or tax returns and payments.

Responsibilities

  • Managing the Returns Processing programs for both paper and electronic filings and Remittance Processing Programs
  • Overseeing the scanning of paper returns into data images
  • Monitoring electronic return and payment submissions
  • Monitoring the tax forms design and development program
  • Coordinating efforts between OTR and the Lockbox vendor for payment and returns processing and their operations within the terms of the District Tax Code and applicable regulations
  • Performing other related duties as assigned

Requirements

  • Nine (9) years of progressive experience in tax returns processing or related fields
  • Three (3) years of managerial experience in a mail and payment processing center or tax returns processing unit
  • Experience in planning, organizing, coordinating, directing, reviewing, monitoring, and evaluating activities
  • Ability to develop internal business/strategic plans to achieve goals and objectives
  • Knowledge of tax codes, regulations, and policies as it relates to tax returns and technical tax information

Nice-to-haves

  • Experience in enhancing processes to improve the receipt and processing of all mail or tax returns, payments, and customer service

Benefits

  • Medical insurance
  • Dental insurance
  • Retirement plan
  • Educational assistance
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