Director, Technical Program Management: Mulesoft Automations, Integrations, & Agentforce

$183,600 - $290,500/Yr

Salesforce - San Francisco, CA

Full-time - Senior

San Francisco, CA

1,001-5,000 employees

Publishing Industries

About the position

The Director of Technical Program Management at Salesforce will lead complex cross-functional programs within the MuleSoft division, focusing on integrations and automations. This role requires extensive experience in program and project management, particularly in a SaaS/PaaS environment, and involves driving strategic initiatives from conception to successful delivery. The position emphasizes collaboration across various teams and functions to ensure alignment with business goals and effective execution of the product vision.

Responsibilities

• Act as a key member of the MuleSoft Integration and Automation leadership team, driving strategic planning and operations across the organization.
• Be a key liaison across global teams to ensure consistent communication and alignment across geos.
• Lead programs by achieving alignment across teams and functions on program scope, vision, business goals, release planning, delivery schedules, and program structure.
• Run meetings with program key stakeholders to help make key decisions, remove obstacles, and address key program issues.
• Be the key driver to ensure business goals are met and drive the strategic vision and execution of each program.
• Develop strong partnerships with key functional stakeholders to drive focus on business goals.
• Provide visibility to program status on an ongoing basis through push status reporting.
• Anticipate and remove obstacles with a sense of urgency that slow down or prevent project teams from delivering on project goals.
• Create a collaborative environment that fosters creativity, innovation, and learning.
• Enable and empower a team of high-performing TPMs working in related areas to drive product and process changes.

Requirements

• 10+ years experience managing technical, complex initiatives & projects from initiation to completion for a SaaS/PaaS based Product Development organization.
• Ability to successfully partner with all functions across the entire company.
• Experience with product development lifecycle, and software development lifecycle, practicing principles of Lean and Agile.
• Proven ability to work effectively and prioritize and organize your work and the work of others to align with the broader organizational vision and goals.
• Outstanding organizational, communication, and relationship-building skills conducive to driving alignment and customized approaches for different audiences.
• Excellent analytical, problem-solving, and feedback skills with an ability to exercise sound judgment in resolving issues and conflict.
• Ability to execute and manage performance and expectations within a cross-functional, matrix management environment.
• Experience overcoming the difficulties of managing projects with remote and global team members under tight constraints and timelines.

Benefits

• Competitive salary range of $183,600 - $290,500 per year.
• Comprehensive health insurance coverage.
• Flexible work hours and remote work options.
• Opportunities for professional development and career growth.
• Employee resource groups and inclusive benefits.