Capital One - McLean, VA
posted 5 months ago
As a Director of Technical Program Management (TPM) at Capital One, you will play a pivotal role in leading programs that are essential for achieving critical business objectives and developing large-scale products and platforms. Your primary focus will be on building robust platforms for mobile and web applications that enhance customer experiences across Capital One's various lines of business, including credit cards, retail banking, and auto finance. These platforms serve as the foundational elements for delivering delightful customer experiences, and your leadership will be crucial in ensuring their success. In this role, you will not only manage technical programs but also contribute to the growth of the TPM discipline within the organization. Leveraging your extensive industry knowledge and experience, you will guide the team in understanding the impact and potential of effective technical program management. You will be expected to possess a strong technical background, ideally with experience in building highly scalable platforms, products, or services. Your ability to proactively identify and mitigate technical risks throughout the delivery lifecycle will be essential. Exceptional communication and collaboration skills are vital, as you will work closely with cross-functional teams, including product, engineering, design, and data science representatives. You will need to simplify complex technical concepts and drive informed decision-making across these teams. Your focus on execution, accountability, and results will be key to your success in this role. Additionally, you will be responsible for growing and developing a team of TPMs, fostering a culture of collaboration and high performance. The ideal candidate will have a quantitative approach to problem-solving, strong influencing skills, and a deep understanding of the importance of emotional intelligence in team dynamics. You will be expected to navigate various organizational boundaries to ensure that projects are delivered on time and meet business objectives. This position offers a unique opportunity to shape the future of Capital One's technical program management practices while delivering impactful solutions for our customers.