Director, US Marketing Operations- Trauma

$156,000 - $231,850/Yr

Johnson & Johnson - Boston, MA

Full-time - Senior

Remote - Boston, MA

Chemical Manufacturing

About the position

The Director of US Marketing Operations for Trauma at Johnson & Johnson will lead efforts to optimize the trauma business nationally, focusing on commercial strategy coordination, business planning, and execution. This role involves collaboration with various internal teams to drive the P&L and ensure effective asset deployment and communication across the organization.

Responsibilities

• Roll up regional commercial Business Planning to establish a view of the US Trauma business, including segmentation, targeting, account planning, and forecasting.
• Ensure coordination of required corporate assets using the One Funnel structure.
• Proactively drive data-driven account target identification with Sales Leadership, Marketing, and supporting internal functions using available analytics tools.
• Serve as the point person for coordination with internal partners for FSO communications of quarterly priorities for execution.
• Support the one funnel process and required analytics leveraging digital tools and provide feedback on accountability loops to all participants.
• Shape the development of new capabilities in CRM, analytics, and other digital tools.
• Lead the IBP process for the US team.
• Collaborate cross-functionally with Marketing, CommOps, Prof Ed, Demand Planning, SCG, and others to drive execution.
• Lead asset allocation to align resources with the greatest customer opportunities, including NPI roll-out processes.
• Identify change champions to drive adoption of commercial capabilities, including digital tools, and drive best practices.
• Communicate and reinforce critical messages about marketing/education/other business partner priorities/must-do's for the US organization.

Requirements

• A minimum of a BA/BS degree or equivalent is required; Business/Marketing/Finance degree preferred.
• MBA preferred.
• A minimum of 8 years of relevant business experience is required.
• A minimum of 6 years' experience in healthcare/medical device marketing, sales, finance, or other commercial experience is required.
• Orthopedic experience preferred.
• Demonstrated leadership including the ability to lead and manage through change is required.
• Track record of success working within a matrixed organizational environment; enterprise mindset decision-making is required.
• Excellent understanding of customer, business intelligence, and industry trends is required.
• Demonstrated leadership in strategic planning and project management is required.
• Strong business & financial acumen in understanding the needs and priorities of the broader business with a penchant for understanding the use of metrics/numbers to gauge overall performance is required.
• Excellent listening, written, and oral communications skills; excellent organizational skills along with the ability to make sales presentations with positive results is required.
• Ability to manage stakeholders, which includes communicating, influencing, and providing comprehensive solutions is required.
• Strong problem-solving, organizational, and project management skills, including the ability to design, structure, and lead projects is required.
• Ability to travel required (40-50%).

Nice-to-haves

• Experience in digital marketing tools and analytics.
• Familiarity with CRM systems and their application in marketing operations.

Benefits

• Medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
• 401(k) retirement plan and savings plan.
• Vacation - up to 120 hours per calendar year.
• Sick time - up to 40 hours per calendar year; for employees in Washington State - up to 56 hours per calendar year.
• Holiday pay, including Floating Holidays - up to 13 days per calendar year.
• Work, Personal and Family Time - up to 40 hours per calendar year.