Director, User Experience Design
Onbe - Conshohocken, PA
posted 16 days ago
About the position
Onbe, a fast-growing FinTech, bringing innovation to a rapidly growing global marketplace, stands for 'on behalf.' Because that's exactly how we work: on behalf of our clients, as their comprehensive payments partner. We transform the way payments are imagined - as an opportunity for innovation, a source of insight to customers, and a way to connect with partners around the globe! We are seeking a Director, User Experience Design to join Onbe's Product Management team. This position will lead the end-to-end user experience design process, from research and concept development to design execution and usability testing. You will mentor and grow a team of UX design team of up to two, ensuring that they have the tools and support they need to succeed. This is a partial player-coach role, where you will be expected to contribute design artifacts alongside the team as needed. This role is a hybrid role that will work onsite 2 days per week at our Conshohocken, PA location. Occasional travel may be required as part of this position.
Responsibilities
- Develop and implement a comprehensive UI/UX strategy that aligns with Onbe's vision and goals, fostering collaboration and innovation across cross-functional teams.
- Create and uphold UI/UX processes, methodologies, and successful approaches to encourage user-focused design, maintain uniformity, and enhance the flow between design systems.
- Lead the creation and management of a design system, ensuring adherence to design principles and seamless integration across development teams.
- Develop and implement user research processes to guide design decisions, incorporating user insights, competitive benchmarks, and design thinking at the beginning of the design process.
- Stay updated on design trends and technologies to improve user experience, applying standard methodologies from both within and outside the financial services industry.
- Collaborate with collaborators, customers, partners, and team members to develop creative design solutions that meet user, product, and business requirements.
- Take ownership of design projects, effectively managing resources and ensuring alignment with business goals and user needs.
- Collaborate with team members, customers, and partners to gather insights from digital analytics, user testing, and input, and use this information to drive improvements.
Requirements
- 7+ years of experience in UX, including leadership roles in product design and development required.
- Bachelors Degree Required.
- Demonstrated experience in developing and implementing successful UX strategies and practices, including both brand-new practices as well as strategies to implement enterprise-wide design system changes.
- Solid understanding of user-centric design principles and methodologies, including design thinking innovation techniques, generative user research and co-creation, rapid prototyping, usability testing, and accessibility standards.
- Strong communication and collaboration skills to work with cross-functional teams, senior stakeholders, and external partners.
- Solid domain knowledge in the financial services industry.
- Ability to work in a fast-paced environment and prioritize competing demands. Skilled at execution as well as ideation.
- Proficient with standard design and development software such as JIRA, and Miro.
- Ability to create a safe and engaging environment to get the most out of the team and have fun along the way.
Benefits
- Medical
- Dental
- Vision
- Wellness
- 401(k) matching
- Open time off
- Generous parental leave
- Eligibility for an annual bonus
