Director, Visa Consulting and Analytics, Community
Visa - TX, TX
posted 16 days ago
About the position
Visa Consulting and Analytics (VCA) drives tangible, impactful and financial results for Visa's network clients, including both financial services and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, Visa Consulting and Analytics solves the most strategic problems for our clients. The NA Consulting Practice within VCA provides consulting and solution services for Visa's issuers in the United States. We apply deep expertise in the banking, payments & analytics industry to provide impactful to assist clients with their key business priorities, drive growth and improve profitability. The VCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as improving profitability, strategic growth, customer experience, digital payments and managing risk. The VCA team is looking for a Director to join our Community segment and play a role in developing high impact projects for Visa's clients in the North America region. The potential candidate will be responsible for selling consulting engagements as well as delivering and implementing projects and solutions with US Financial Institutions / Issuing Banks. This person will develop initiatives to promote sustainable and profitable growth, thereby ensuring that Visa is both the preferred brand and unique business partner.
Responsibilities
- Proactively engage with Visa internal teams in regular strategic & planning discussions.
- Managing a sales pipeline within an identified list of client targets and selling consulting work against a sales target of 4-6M annually.
- Collaboration with other Visa teams for account planning, including Account Executives and Client Marketing, as well as other VCA delivery teams.
- Leads initiatives to identify potential opportunities with Issuing Bank and Credit Union partners and contributes to closing deals for engagement work.
- Work with other delivery partners to determine collaborative Visa solutions that can help Clients solve their key growth initiatives.
- Maintains internal records in various systems for pricing approvals, internal routing and legal/funding approvals, and updating for proper revenue recognition.
- Playing a leadership role on project work to identify required timelines, resources, SME's, etc. to align with key elements as defined in a Business Initiative Addendum/Statement of Work.
- Developing frameworks, approaches, solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges.
- Build solutions and actionable insights that will help clients to grow their portfolios and customer engagement in their core business.
- Partner with peers in other functional areas (marketing, sales, risk, innovation, new flows) and across global community teams to execute projects in ways that leverage the breadth and depth of Visa's resources.
- Produce insights, analyses and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic guidance for client priorities across the verticals and segments.
- Ability to effectively manipulate and analyze large data sets (industry and Visa) to determine meanings insights and recommendations for clients.
- Build new scalable solutions, toolkits, best practice documents and consulting approach that can be applied across VCA practice.
Requirements
- 10 or more years of work experience with a Bachelor's Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD.
Nice-to-haves
- 12 or more years of work experience with a Bachelor's Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD.
- Relevant experience at large management consulting firm or US Financial Institution.
- Payments/Financial Services experience.
- Strong Analytical/Quantitative Background.
- Experience working with financial indicators to measure business performance. Significant focus on impacting ROI.
- Self-motivated, results oriented individual with the ability to handle numerous projects concurrently.
- Knowledge and understanding of banking operations and/ or payment schemes, including products & services, business systems and processes, marketing initiatives and card issuing experience.
- Excellent communication, story-telling and presentation skills.
- Team player.
- Technology mindset, curious, up-to-date with digital trends and applications.
Benefits
- Medical
- Dental
- Vision
- 401 (k)
- FSA/HSA
- Life Insurance
- Paid Time Off
- Wellness Program
