Director, Web Marketing Design Lead

$105,000 - $175,000/Yr

TIAA - New York, NY

Full-time - Manager

New York, NY

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

The Director, Web Marketing Design Lead at TIAA is responsible for leading a team of UX Designers to implement user-centered design strategies that align with business goals. This role involves collaborating with various teams, including technology, product, and marketing, to ensure the delivery of exceptional digital experiences. The position emphasizes mentoring and inspiring team members while advocating for modern design practices and optimizing user experiences across digital platforms.

Responsibilities

• Manages strategy implementation to ensure user needs and business requirements are represented in features and functionality of the system.
• Contributes to department strategy development that ensures user needs and business requirements are represented in features and functionality of the system.
• Approves process flows, wireframes, and prototypes to effectively conceptualize and communicate high-level design strategies.
• Communicates with senior leadership to influence others to accept current practices and approaches.
• Leads complex system scope and project objectives, as well as the role and function of each team member, in order to effectively coordinate the activities of the team.
• Manages performance of team through regular, timely feedback, and directs the formal performance review process to ensure delivery of exceptional products and engagement, motivation, and development of team.

Requirements

• 5+ years of UX design and/or design management experience required; 7+ years preferred.
• Strong background in marketing experience design, consumer product design, and mobile platform design in an agile delivery model.
• Proficiency in design tools such as Figma, Sketch, InVision, and Miro.
• Strong team management and team building skills, with experience in leading and mentoring teams.

Nice-to-haves

• Eager to be innovative and possess a strong ‘test and learn' mentality.
• Experience partnering closely with development teams to launch designs into market.

Benefits

• Comprehensive Total Rewards package including retirement programs and competitive health, wellness, and work-life offerings.