Disaster Response Manager

SERVPRO of South Shreveport - 8586 • Shreveport, LA

389d • $50,000 - $60,000

About The Position

The Disaster Response Manager at SERVPRO of South Shreveport plays a crucial role in managing restoration projects, ensuring customer satisfaction, and upholding the SERVPRO brand's commitment to service excellence. This position involves coordinating work activities, supervising production technicians, and maintaining safety standards while making a positive impact on customers affected by fire and water damage.

Requirements

• Effective written and oral communication skills.
• Basic math skills.
• Experience in cleaning/restoration preferred.
• High school diploma/GED required.
• IICRC certifications preferred.
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance.
• Ability to climb ladders, work at ceiling heights, and work in tight spaces (e.g., crawl spaces, attics).
• Ability to sit/stand/walk for prolonged periods of time.
• Ability to repetitively push/pull/lift/carry objects.
• Ability to work with/around cleaning products/chemicals.
• Ability to travel locally and out of state when necessary.
• Ability to successfully complete a background check subject to applicable law.

Responsibilities

• Facilitate a positive customer experience and ensure customer satisfaction of services.
• Communicate clear expectations to production technicians and supervise their activities.
• Coordinate and perform production processes as scheduled and ensure quality control.
• Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers.
• Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times.
• Document a detailed and accurate job file to support the services provided.
• Manage and control labor and consumable usage on assigned projects.
• Manage assets by protecting and using equipment and materials properly.

Benefits

• Competitive compensation
• Paid Training
• Uniforms Provided
• Personal Development Opportunities
• Equipment and Tools Provided
• Superior benefits
• Career progression
• Professional development
• And more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED