Dispatch Manager

$85,000 - $105,000/Yr

Turtle Infrastructure Partners - Largo, FL

Full-time - Entry Level

Hybrid - Largo, FL

Heavy and Civil Engineering Construction

About the position

The Scheduling Dispatch Manager is responsible for overseeing the daily job assignments of field staff, equipment, and transport. This role requires strong communication and organizational skills, as well as the ability to adapt to sudden changes and provide quick guidance for last-minute adjustments. The position involves coordinating job assignments, maintaining communication with clients and team members, and ensuring adherence to safety protocols.

Responsibilities

• Communicate professionally with client representatives for job assignments using phone and email etiquette.
• Document client conversations and prepare work orders.
• Coordinate job assignments in relation to operator locations to maximize production and minimize travel time and fuel usage, utilizing online dispatching software.
• Coordinate and manage the schedule of all field staff.
• Record and manage field employee's Paid Time Off (PTO).
• Maintain a strong team spirit among the field technicians.
• Maintain close communication with the Operations Manager and Field Crew Supervisors, responding to field issues as they arise.
• Coordinate with the estimator to set up job information.
• Obtain and organize purchase orders for clients requiring them before scheduling.
• Adhere to safety protocols and procedures.
• Handle additional duties as needed, including last-minute schedule changes and updating dispatch records.

Requirements

• One to three years of related dispatching experience, preferably within road construction or a similar field.
• Valid Driver's License.
• Familiarity with dispatch or scheduling software is preferred.
• A high school diploma or general education degree (GED) is preferred.
• Prior road construction experience is highly valued.

Benefits

• Competitive pay that rewards your skills and dedication.
• Quarterly profitability-based bonuses.
• Year-end loyalty bonus to express appreciation.
• 401K plan with generous employer matching.
• Life Insurance.
• Vacation / PTO accrual for employees.
• Comprehensive Medical coverage with employer contributions.
• Dental and Vision plans for overall well-being.