Dispatch Supervisor

$76,000 - $88,000/Yr

Sea Logix - Long Beach, CA

Full-time - Mid Level

Long Beach, CA

Truck Transportation

About the position

The Dispatch Supervisor at Sea-Logix, LLC is responsible for coordinating the routing of incoming and outgoing shipments to ensure high customer satisfaction and meet operational targets. This role involves managing employee performance, overseeing safety programs, and ensuring compliance with regulations while optimizing routing and costs.

Responsibilities

• Coordinate the routing of incoming and outgoing shipments to achieve high customer satisfaction.
• Drive employee performance to meet or exceed KPI targets, including labor hours and maintenance costs.
• Minimize injury and costs through effective management of the safety program.
• Provide task-level direction to employees to meet daily operational requirements.
• Ensure timely commencement of operations and monitor key service delivery requirements.
• Manage labor and fuel costs and minimize total route miles through effective dispatch.
• Track and review metrics to support performance management and operational decisions.
• Determine optimal routing by prioritizing loads and setting schedules.
• Resolve problems related to pickups and deliveries with drivers and partner carriers.
• Monitor containers to reduce demurrage and storage fees.
• Maintain proficiency in operational and customer service requirements.
• Manage relationships with labor unions and address issues proactively.
• Track invoice orders and ensure commitments are met.
• Supervise union employees and provide coaching and performance management.
• Execute timely reporting and documentation as required.

Requirements

• High school diploma or equivalent required; related college coursework preferred.
• Valid state-issued driver license and acceptable driving record required.
• Transportation Worker Identity Credential (TWIC) required.
• Commercial/Class A Drivers License strongly preferred.
• 5+ years' experience in the transportation industry, intermodal required.
• Experience in a collectively-bargained environment strongly preferred.
• Familiarity with DOT safety compliance.
• Basic to intermediate proficiency in Microsoft applications: Excel, Word, and Outlook.
• Ability to develop and manage a high performing team.
• Excellent verbal and written communication skills.
• Strong organizational skills.

Nice-to-haves

• Experience in a leadership role within the transportation industry.
• Knowledge of contract provisions and safety requirements.

Benefits

• Competitive salary range of $76,000 - $88,000 per year.
• Opportunities for professional development and training.