Dispatch Supervisor

RWJBarnabas Health - New Brunswick, NJ

Full-time - Mid Level

New Brunswick, NJ

Hospitals

About the position

The Dispatch Supervisor is responsible for overseeing the medical communications team at RWJBarnabas Health Mobile Health. This role involves managing dispatchers who handle 9-1-1 calls, ensuring they are screened and dispatched appropriately according to established protocols. The position requires a strong background in medical dispatch and leadership skills to support the team effectively.

Responsibilities

• Provide oversight and support of dispatchers responsible for answering 9-1-1 and other calls.
• Screen calls according to the IAED ProQA system.
• Dispatch appropriate resources based on call assessments.

Requirements

• 3-5 years of medical dispatch experience
• High School diploma or equivalent
• Basic Life Support (CPR) certification
• Basic Telecommunicator certification
• IAED EMD certification
• HAZMAT & CBRNE Awareness
• ICS 100, 200, 300, and 400, and NIMS 700 & 800 certifications

Nice-to-haves

• Associates degree
• ACPE-SPO certification

Benefits

• Medical/Dental/Vision plans
• 403(b)
• PTO
• Short & Long Term Disability
• Basic Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Discounts Through our Partners (NJ Devils, NJ Performing Arts Center, Verizon, etc.)