Dispatcher (aka Driver Manager)
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About The Position
A Driver Manager is responsible for maintaining a high level of engagement and cultivating positive working relationships with your fleet of assigned drivers. This includes reviewing and communicating scheduled pick-up and delivery appointments daily, confirming that each driver is fully informed of all customer and company expectations on every load at the point of dispatch, and coordinating drivers' scheduled home time, downtime, current status, and predicted time available. Additionally, the Driver Manager addresses safety non-conformance and violations/incidents and escalates matters impacting on-time delivery to appropriate departments as they occur. Candidates should expect to spend the majority of their day making and receiving calls.
