Dispatcher and Administrative Assistant

$35,360 - $49,920/Yr

A-1 Locksmith & Security Center - Tempe, AZ

Full-time - Entry Level

Tempe, AZ

Administrative and Support Services

About the position

The Dispatcher and Administrative Assistant at A-1 Locksmith & Security Center is responsible for managing day-to-day operations, coordinating field technicians' schedules, and ensuring effective communication with customers. This role requires a detail-oriented individual who can handle administrative tasks while supporting bookkeeping functions and maintaining accurate financial records.

Responsibilities

• Dispatch and coordinate field technicians' schedules.
• Communicate with customers for scheduling and service updates.
• Assist with daily administrative tasks, including answering phones and addressing customer inquiries.
• Support bookkeeping by helping with Accounts Payable (AP) and Accounts Receivable (AR) duties.
• Close out daily books and invoices, ensuring all financial records are accurate and up to date.
• Follow up on work orders, service tickets, and customer communications promptly.

Requirements

• At least 3 years of experience in dispatch, administrative assistance, or a similar role.
• Strong organizational and multitasking abilities.
• Excellent communication skills and a strong follow-up mentality.
• Experience with bookkeeping tasks, including AP/AR, is a plus.
• Ability to thrive in a fast-paced environment and adapt to changing priorities.

Benefits

• Health savings account
• Paid holidays
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching
• Employee discount
• Life insurance