Dispatcher/Customer Service

$31,200 - $52,000/Yr

Meridian Plumbing - Meridian, ID

Full-time - Entry Level

Meridian, ID

Construction of Buildings

About the position

The Dispatcher/Customer Service role at Meridian Plumbing Company is a full-time position focused on providing exceptional support to both plumbers in the field and customers. The ideal candidate will demonstrate strong communication and organizational skills while learning about plumbing products and services to effectively assist customers and manage service calls.

Responsibilities

• Demonstrate good communication and organizational skills
• Learn and understand the plumbing products and services provided by Meridian Plumbing to best answer customer questions and allow for adequate time during scheduled service calls
• Learn and become proficient with Meridian Plumbing customer tracking and dispatching software
• Become proficient in plumbing service products and project timelines to better assist with fluid scheduling
• Process customer payments

Requirements

• Strong communication skills
• Organizational skills
• Ability to learn plumbing products and services
• Proficiency with customer tracking and dispatching software

Benefits

• Health insurance plan that covers 100% for employee and 75% for dependents
• 15 days PTO per year
• 6 Major holidays paid
• Monthly incentive program that pays out significant dollars
• 5% company match 401K for retirement
• Life Insurance
• A positive and supportive team