Dispatcher/Customer Service

$37,440 - $41,600/Yr

ROADSIDE SERVICES OF IDAHO - Boise, ID

Part-time - Entry Level

Boise, ID

About the position

The Dispatcher at Roadside Services of Idaho serves as the primary contact for customers and employees, ensuring exceptional customer service. This role involves creating invoices, scheduling maintenance work, and communicating with technicians about repair statuses. The ideal candidate should have a background in trucks and trailers or mechanics and be able to work effectively in a team environment.

Responsibilities

• Act as the main contact for customers and employees.
• Provide exceptional customer service.
• Create invoices for services rendered.
• Schedule maintenance work for vehicles.
• Communicate with technicians regarding the status of repairs.

Requirements

• Ability to work with multiple emails, phone lines, and computer programs.
• Ability to maintain a calm demeanor in a fast-paced environment.
• Excellent written and verbal communication skills.
• Cheerful and proactive attitude.
• Advanced marketing skills, both online and in person.
• Ability to follow instructions and commitments made with customers and coworkers.

Benefits

• Bonus opportunities
• Commission pay