About the position
Farhills Logistics LLC is an Amazon Delivery Service Partner (DSP) that specializes in delivering smiles to customers. We are committed to ensuring timely and efficient deliveries while providing a supportive and engaging work environment for our team. We are seeking a highly organized and motivated Dispatcher to join our team. The Dispatcher will play a crucial role in coordinating delivery routes, managing drivers, and ensuring that all packages are delivered on time. This position requires excellent communication skills, the ability to multitask, and a proactive approach to problem-solving. As a Dispatcher, you will be responsible for coordinating and scheduling delivery routes for drivers, monitoring driver performance, and providing real-time support. You will communicate with drivers to address any issues or changes in schedules, track delivery progress, and ensure timely completion of routes. Maintaining accurate records of deliveries and driver activities is essential, as well as ensuring all vehicles are in good condition before and after dispatch. You will also set up everything for the next dispatch day, track safety processes, and conduct multiple safety inspections throughout the day, adhering to our strict safety policies. Collaboration with the management team to optimize delivery operations and assisting in resolving any delivery-related issues or customer inquiries will also be part of your responsibilities.
Responsibilities
- Coordinate and schedule delivery routes for drivers.
- Monitor driver performance and provide real-time support.
- Communicate with drivers to address any issues or changes in schedules.
- Track delivery progress and ensure timely completion of routes.
- Maintain accurate records of deliveries and driver activities.
- Ensure all vehicles are in good condition before and after dispatch.
- Set up everything for the next dispatch day.
- Track safety processes and conduct multiple safety inspections throughout the day, adhering to our strict safety policies.
- Collaborate with the management team to optimize delivery operations.
- Assist in resolving any delivery-related issues or customer inquiries.
Requirements
- High school diploma or equivalent; additional education or training in logistics is a plus.
- Previous experience in dispatching, logistics, or a related field is preferred.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Proficiency in using dispatching software and other relevant tools.
- Computer skills are essential.
- Flexibility to work various shifts, including weekends and holidays.
- Availability to drive if necessary.
- Bilingual is a plus.
Benefits
- Health insurance
- Dental insurance
- 401(k)
- Tuition reimbursement
- Paid time off
- Vision insurance
- 401(k) matching
