Dispatcher/Office Assistant

$35,276 - $37,526/Yr

All Out Fleet Service - Manassas, VA

Part-time,Full-time - Entry Level

Remote - Manassas, VA

About the position

We are seeking a detail-oriented and organized Office Assistant to join our team. The ideal candidate will play a crucial role in supporting daily operations, ensuring effective communication, and maintaining efficient office processes. This position requires strong phone etiquette, data entry skills, and familiarity with transportation management systems. If you thrive in a fast-paced environment and have a passion for logistics and administration, we encourage you to apply.

Responsibilities

• Provide excellent customer service through effective phone etiquette and communication with clients and vendors.
• Assist in dispatching tasks to ensure timely delivery of goods.
• Utilize transportation management systems, such as Oracle Transportation Management and SyteLine, to track shipments and manage logistics.
• Perform data entry tasks accurately to maintain up-to-date records of shipping and receiving activities.
• Analyze shipping data to identify trends and improve operational efficiency.
• Collaborate with third-party logistics (3PL) providers to coordinate transportation needs.
• Maintain organized files and documentation related to shipping, receiving, and inventory management.
• Support the team with various administrative tasks as needed.

Requirements

• Proven experience in an office or administrative role is preferred.
• Strong phone etiquette with the ability to communicate effectively with diverse stakeholders.
• Familiarity with dispatching processes and transportation management systems is a plus.
• Proficient in data entry with a keen eye for detail.
• Experience with shipping and receiving operations is advantageous.
• Knowledge of 3PL operations is desirable but not mandatory.
• Ability to analyze data for reporting purposes.
• Excellent organizational skills and the ability to multitask in a fast-paced environment.
• Proficient in Microsoft Office Suite or similar software applications.

Nice-to-haves

• Experience in Transportation management systems.

Benefits

• Health insurance
• Paid time off