Ars/Rescue Rooter - Riverside, CA
posted about 2 months ago
ARS-Rescue Rooter is seeking a dedicated Dispatcher to join our team in Riverside, CA. As one of the nation's leading providers of plumbing and heating/air conditioning services, we pride ourselves on delivering exceptional customer service and operational efficiency. The Dispatcher will play a crucial role in our operations by managing technician schedules, responding to customer inquiries, and ensuring that our services are delivered in a timely manner. This position offers a competitive hourly wage ranging from $23 to $27, along with a comprehensive benefits package that includes health, dental, vision, and life insurance, as well as a 401(k) plan with company matching. In this role, you will be responsible for answering customer calls in a busy office environment, setting and scheduling technician appointments, and entering customer data into our computer systems. You will also be expected to respond promptly to customer queries and assist them with appointment scheduling for maintenance agreements. The ideal candidate will thrive in a fast-paced environment, possess excellent organizational skills, and have a strong commitment to providing outstanding customer service. We offer quality, comprehensive paid training programs to ensure that you are well-prepared for your role. Additionally, we have various discount programs available through our partnered accounts, which include childcare and personal cell phone discounts. At ARS-Rescue Rooter, we believe in promoting from within and providing opportunities for career advancement. We also encourage our employees to give back to the community through partnerships with organizations such as St. Jude Children's Research Hospital and The Tim Tebow Foundation. If you are looking for a rewarding career with opportunities for growth, we invite you to apply today!