Dispatcher/Secretary

$26,000 - $26,000/Yr

Bill's Towing And Storage - Killeen, TX

posted 4 days ago

Full-time - Entry Level
Killeen, TX
Repair and Maintenance

About the position

Bill's Towing is seeking a Dispatcher/Secretary for their Killeen office. This full-time position is ideal for a career-minded individual who is looking to grow within one of the fastest-growing towing and recovery companies in Central Texas. The role requires excellent communication skills, a professional attitude, and the ability to multitask in challenging situations.

Responsibilities

  • Manage incoming calls and dispatch towing services efficiently.
  • Provide administrative support to the team as needed.
  • Maintain communication with drivers and customers throughout the towing process.
  • Handle customer inquiries and provide excellent customer service.
  • Perform data entry and maintain accurate records.

Requirements

  • High school diploma or GED.
  • Previous dispatching experience.
  • Strong customer service skills.
  • Proficient typing skills.
  • Excellent phone etiquette and communication skills.

Benefits

  • Paid time off
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