Dispatcher

$39,520 - $81,120/Yr

EquipmentShare - Santa Maria, CA

Full-time

Santa Maria, CA

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Dispatcher at EquipmentShare is responsible for scheduling drivers to pick up and deliver equipment from customers, ensuring high levels of customer service and efficient operations within the rental facility in Santa Maria, CA. This role involves coordinating dispatch requests, managing driver schedules, and monitoring availability for deliveries.

Responsibilities

• Maintain high level of customer service with all customers
• Coordinate and initiate customer dispatch requests and changes with sales team and other departments
• Coordinate and manage final dispatch responsibilities, scheduling drivers to pick up and deliver equipment to and from customers
• Monitor drivers hours and scheduling for availability to cover delivery responsibilities

Requirements

• Effective oral and written communication skills with internal and external partners
• Proficient with spreadsheets, email tools and comfortable with learning new technology
• Excellent organizational, time management and multitasking skills
• Ability to work with all levels of personnel within the organization
• Strong technical aptitude and understanding of construction equipment and rental industry
• At least 1-2 years general dispatch experience in the construction or manufacturing industry is highly desired
• Possess a valid driver's license
• High School diploma, Trade school certificate preferred

Benefits

• Competitive salary
• Medical, Dental and Vision benefits coverage for full-time employees
• Generous paid time off (PTO) plus company paid holidays
• 401(k) and company match
• Annual tool and boot reimbursements for those in applicable jobs
• Fitness Membership stipends plus seasonal and year round wellness challenges
• Company sponsored events (annual family gatherings, food truck nights and more)
• Monthly family dinner nights
• Volunteering and local charity initiatives that help you nurture and grow the communities you call home
• Employees receive 16 hours of paid volunteer time per year
• Opportunities for career advancement and professional development
• Access to industry leading diagnostic tools