Dispatcher

Midland Tool & Supply - Calumet City, IL

Full-time

Calumet City, IL

Building Material and Garden Equipment and Supplies Dealers

About the position

The Dispatcher position at Midland Tool & Supply is essential for ensuring the smooth operation of the company's logistics and customer service. The role involves scheduling and dispatching drivers and equipment, while also providing innovative solutions to meet the needs of a growing customer base. Successful candidates will demonstrate a positive attitude and effective problem-solving skills to enhance operational efficiency.

Responsibilities

• Scheduling and dispatching drivers, vehicles, or equipment to appropriate locations according to predetermined schedules, customer requests, or immediate needs.
• Relaying information such as work orders or other messages to and from supervisors or emergency personnel.
• Speaking with supervisors or customers to resolve problems, requests for services, or equipment.
• Preparing daily work schedules and work orders for crew or receiving work orders from work crews.
• Managing communications within company assigned territories.
• Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records, and other information.
• Performing additional responsibilities as assigned.

Requirements

• 2-4 years of dispatching experience
• Some industry experience
• Ability to problem solve on the job
• Skills and experience in tracking shipments and producing paperwork
• Ability to maintain schedule flexibility to meet job needs
• Microsoft Office experience, will provide training
• General computer skills
• Ability to multitask initiatives
• Valid Driver's License

Benefits

• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance