Dispatcher

$33,280 - $33,280/Yr

Medical Transportation Management - Perrysburg, OH

Part-time - Entry Level

Remote - Perrysburg, OH

1,001-5,000 employees

Transit and Ground Passenger Transportation

About the position

The Part Time Dispatcher at Medical Transportation Management (MTM) is responsible for directing daily route and trip operations, ensuring safe and timely transportation services. This role involves communication with drivers and monitors, tracking performance metrics, and adhering to client and company procedures.

Responsibilities

• Assist with all phone call information and dispatching of rides
• Organize and route trips based on schedule and location to ensure optimal performance
• Provide assistance to drivers for directions to destinations
• Assist drivers and transportation providers with problems or issues relating to scheduling
• Establish and maintain effective communication with transportation providers
• Report and record all incidents to the applicable manager
• Document and report provider no shows or on-time-performance issues
• Inform transportation providers of their next-days trips and any new trips that occur
• Monitor radio, telephones and on-road provision of service for quality
• Record time of departure, destination, and expected time of return
• Provide feedback on drivers' performance

Requirements

• High school diploma or G.E.D. equivalent
• 2+ years in transportation routing, dispatching, and scheduling expertise preferred
• 1 year experience working with the applicable transit scheduling system preferred
• Knowledge of GPS and GIS systems preferred
• Possess valid authorization to work in the United States

Nice-to-haves

• Excellent communication and interpersonal skills
• Good organizational skills with attention to timeliness and details
• Must be able to demonstrate effective use of scheduling software, two-way radio communication and data analysis skills
• Skills in the use of computers, including Microsoft Word, Excel and other Microsoft applications
• Ability to maintain high level of confidentiality

Benefits

• Pay: $16/HR
• Work from Home
• PTO
• Job stability