This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
Dispatcher
High 5 Plumbing, Heating, Cooling & Electric - Golden, CO
posted 2 months ago
About the position
The Dispatcher at High 5 Plumbing, Heating, Cooling & Electric plays a crucial role in ensuring the smooth and efficient operation of the company. This position involves constant communication with customers, technicians, and vendors, providing an exceptional customer experience and embodying the company's values. The dispatcher is the first point of contact for customers, responsible for instilling confidence and comfort in the services provided by the company.
Responsibilities
- Manage incoming calls and dispatch technicians to service requests.
- Provide excellent customer service and support to clients and team members.
- Coordinate schedules and ensure timely service delivery.
- Maintain communication with technicians and customers throughout the service process.
- Exhibit the company's values and contribute to a positive team environment.
Requirements
- Minimum of 2 years experience in customer service.
- Excellent customer service skills.
- Positive attitude and a go-getter mentality.
- Ability to pass a background check.
- Experience with Service Titan is a plus.
Nice-to-haves
- Experience in problem management.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
