Dispatcher

About the position

The primary purpose of this position is to coordinate communication and information flow between all vessels, employees, customers, company managers, vendors, and regulatory agencies in a professional and courteous manner. The role involves utilizing electronic dispatching and vessel tracking systems to manage harbor activities and sailings, as well as maintaining logs of important activities with harbor and inter-island tugs.

Responsibilities

• Utilize electronic dispatching and vessel tracking system to enter HTB/YB harbor activities and sailings.
• Communicate with all tugs at sea using VHF, SSB, and NEXTEL radio/cellular phones.
• Prepare Daily Dispatch Notification of vessel arrivals and departures.
• Regularly input data using desktop computer and maintain dispatch/radio log.
• Inform employees of normal vessel manning and clarify job assignment questions.
• Coordinate vessel refueling.
• Carry out required Company emergency procedures when necessary.
• Monitor and report any unusual conditions around company area after hours.
• Make vessel and/or crew dispatch decisions without management intervention when necessary.
• Perform other duties and functions as directed by management personnel.

Requirements

• Must possess a valid FCC Radiotelephone Operator Permit.
• Demonstrate professionalism and possess excellent communication skills.
• Ability to read, write, speak, and understand communications clearly.
• Knowledgeable of Microsoft computer programs (Word, Excel, Outlook) and E-doc systems.
• Ability to keyboard 35 wpm.
• Must have a high school diploma or GED equivalent.
• At least one year of marine VHF/SSB radio experience preferred.
• At least three years of general office or administrative experience preferred.

Benefits

• Normal work week and hours vary.
• Works five consecutive, eight-hour days.
• Shifts are either 0700-1500, 1500-2300, or 2300-0700.
• May be required to work overtime, weekends, and holidays to accommodate operational needs.