Dispatcher

PTG Logistics - Flower Mound, TX

Full-time - Entry Level

Flower Mound, TX

Truck Transportation

About the position

PTG Logistics is a trusted, asset-based carrier that's been growing for over 25 years. With offices and operations nationwide, we service a wide range of industries—from steel and building supplies to bread and ice cream—using great drivers and top-notch equipment. Our team is rapidly expanding, and we're looking for a skilled Dispatcher to join our Dallas, TX location. As a Dispatcher, you will take charge of daily operations, focusing on building and maintaining relationships with Clients, Contractors, Customers, and Employees. Your role is essential in ensuring seamless delivery operations, overseeing owner-operators, and managing loading, dispatch, and client relations.

Responsibilities

• Coordinate accurate and efficient loading/unloading of vehicles for the delivery of retail home products.
• Ensure merchandise is properly received, staged, and stored.
• Track key performance indicators to maintain an efficient operation.
• Monitor weekly financial reports and settlements to ensure contractor goals are met.
• Conduct ride-alongs and evaluate contractors for skill development opportunities.
• Handle claims and ensure appropriate charges are assigned.
• Recruit Independent Owner Operators and assist in building their teams.
• Oversee the maintenance of delivery/service vehicles as scheduled.
• Lead delivery teams to ensure timely delivery of products.
• Review and optimize scheduling and routing procedures.
• Ensure compliance with DOT and OSHA requirements.
• Set performance goals and monitor progress.
• Train and coach the assistant manager and all staff.
• Foster positive relationships with HR and client representatives.

Requirements

• High school diploma or 3+ years of dispatching experience in logistics/transportation.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Strong verbal and written communication skills.
• Valid Driver's License.

Nice-to-haves

• Bilingual Spanish speakers Preferred.

Benefits

• Medical, Dental, Vision, Life Insurance, FSA, Direct Deposit, and 401K.
• 2 weeks paid vacation.
• Paid Holidays.
• Career Advancement Opportunities.