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Thrust Flight - Denison, TX

posted about 2 months ago

Full-time
Denison, TX

About the position

The Dispatcher role at Thrust Flight LLC is a full-time position focused on assisting with the check-in and check-out of aircraft and performing administrative duties related to scheduled flights. This position is integral to the Dispatch office, which serves as the operational hub for flights, staff, and customers, ensuring smooth communication and coordination among various stakeholders.

Responsibilities

  • Coordinate with flight instructors, maintenance staff, and students to ensure flights are being dispatched properly.
  • Staff the front desk and greet current and potential customers with a positive attitude and a welcoming energy.
  • Assist with scheduling and rescheduling of flights using sound judgment to juggle company resources.
  • Communicate via phone and email with students and staff in a timely manner.
  • Responsible for invoicing and processing payments on a regular basis.
  • Prioritize conflicting needs and handle matters expeditiously and proactively.
  • Transfer calls and direct questions to the appropriate department.
  • Open and/or close the Dispatch office, maintain upkeep of common area and ensure presentation standards are met.
  • Work with ramp agents to carry out tasks in the hangar.
  • Carry out assigned tasks as duties arise.

Requirements

  • High school diploma or GED.
  • Customer service experience; aviation experience preferred but not required.
  • Proficiency in Microsoft Office and Google Suite.

Nice-to-haves

  • Experience in aviation industry.
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