Dispatcher

TransdevXenia, OH
424d$43,680 - $43,680

About The Position

The Dispatcher at Transdev plays a crucial role in ensuring the smooth operation of transportation services in Xenia, OH. This position involves direct communication with bus drivers and the public, focusing on maintaining on-time performance and providing excellent customer service. Dispatchers are essential for route management and efficiency, contributing to the overall safety and reliability of the transportation system.

Requirements

  • High school diploma or equivalent
  • Must have a CDL
  • Dispatch experience preferred
  • Excellent verbal and interpersonal skills
  • Problem solving and analytical abilities
  • Excellent customer service skills
  • Good communication skills

Responsibilities

  • Consistently review routes and make adjustments for efficiency
  • Maintain route productivity
  • Respond to customer inquiries such as vehicle location, ETA, and ride times in a timely manner
  • Monitor emails and handle as appropriate
  • Provide excellent customer service

Benefits

  • Paid holidays
  • Health insurance
  • Dental insurance
  • 401(k)
  • Vision insurance

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Transit and Ground Passenger Transportation

Education Level

High school or GED

Number of Employees

10,001+ employees

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