Dispatcher

$43,680 - $43,680/Yr

Transdev - Xenia, OH

Full-time - Entry Level

Xenia, OH

10,001+ employees

Transit and Ground Passenger Transportation

About the position

The Dispatcher at Transdev plays a crucial role in ensuring the smooth operation of transportation services in Xenia, OH. This position involves direct communication with bus drivers and the public, focusing on maintaining on-time performance and providing excellent customer service. Dispatchers are essential for route management and efficiency, contributing to the overall safety and reliability of the transportation system.

Responsibilities

• Consistently review routes and make adjustments for efficiency
• Maintain route productivity
• Respond to customer inquiries such as vehicle location, ETA, and ride times in a timely manner
• Monitor emails and handle as appropriate
• Provide excellent customer service

Requirements

• High school diploma or equivalent
• Must have a CDL
• Dispatch experience preferred
• Excellent verbal and interpersonal skills
• Problem solving and analytical abilities
• Excellent customer service skills
• Good communication skills

Benefits

• Paid holidays
• Health insurance
• Dental insurance
• 401(k)
• Vision insurance