Dispatcher

About the position

We are seeking a professional and skilled Dispatcher to join our team in Douglasville, GA. In this role, you will be responsible for receiving emergency and non-emergency calls, making quick decisions to ensure proper actions are taken, and coordinating response units. The ideal candidate should be highly organized, able to multi-task, and work well under pressure.

Responsibilities

• Receive inbound emergency and non-emergency calls
• Collect and document information from callers
• Prioritize calls according to the level of urgency
• Transmit information to the appropriate person or department
• Direct response units to appropriate location
• Monitor status of the response team

Requirements

• High school diploma or GED
• Previous experience as a Dispatcher or in a similar position
• Excellent typing and data entry skills
• Understanding of best practices and procedures for emergency response situations
• Strong verbal and written communication skills
• Highly organized with the ability to multitask and prioritize projects
• Ability to work well under pressure

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Opportunities for advancement