This job is closed
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About the position
The Dispatcher at Performance Foodservice is responsible for overseeing the daily operations of the delivery team, ensuring compliance with regulations, and maintaining effective communication with customers and company personnel. This role involves monitoring driver logs, updating databases, and resolving discrepancies in reports, all while providing exceptional service to support the company's mission of helping independent restaurant owners succeed.
Responsibilities
- Monitors and maintains driver daily log files
- Monitors and maintains drivers' status and updates files accordingly
- Updates and performs data entry into department and company database
- Responds to incoming calls
- Reviews, researches, and resolves discrepancies on weekly reports
- Ensures compliance with DOT regulations and company policy
- Responsible for sending out all deliveries needed by customers on a daily basis
- Communicates with customers, vendors, and company personnel in a positive and proactive manner
- Schedules and assigns drivers and helpers to loads
- Issues equipment to drivers
- Reports all accidents
- Has knowledge of warehouse distribution
- Understands DOT regulations
Requirements
- High School Diploma or Equivalent
- Fluent with Microsoft Office - Word, Excel, Outlook
- Strong written and verbal communication skills
- Problem solving and critical thinking skills
Nice-to-haves
- 1 - 2 years dispatch experience
- PeopleNet experience
- RoadNet experience
- Previous transportation office experience
